Detailed explanation of the problem: The service Sotware AG Intergration server 10.5 keeps on stopping. When I’m trying to start the service it is running for 2 min then it is stopping.
Same configuration is working on the other production system.
Is your question related to the free trial, or to a production (customer) instance? It is a production instance.

Could you please help me out with this?
Thanks in Advance!

Before anyone can help you, everyone will need the log files to address the issue. Can you send the log entries after port is open log?

My first guess is you have an expired license. Check the license information as well. You can find the expiration date from the admin UI => Settings => Licensing => License Details => Product Information => Expiration Date

Please find below log file. Couldn’t open admin UI as the Integration service is not starting.

2023-05-21 04:47:56 CEST [ISS.0001.0008W] Microservices Functionality disabled due to license restrictions.
2023-05-21 04:49:49 CEST [ISS.0153.0404W] Client authentication type for Universal Messaging connection alias IS_UM_CONNECTION is not valid. Therefore, no authentication will be performed for this connection. Supported types: basic, none.
2023-05-21 04:52:39 CEST [ISS.0026.0010E] Warning: Flow Branch Operation with no body in service D:\wm105\IntegrationServer\instances\default\packages\POR\ns\por\utils\transfer\endTransfer\flow.xml
2023-05-21 04:53:13 CEST [ISU.0000.9999C] TRANET: Starting webMethods Trading Networks
2023-05-21 04:53:27 CEST [SAP.0101.0019C] Log level changed from 0 to 2 for the facilities: [all]
2023-05-21 04:53:27 CEST [SAP.0101.0025C] Loading JCo libraries
2023-05-21 04:53:27 CEST [SAP.0101.0026C] SAP JCo version: 3.1.2 (2019-10-02) JavaRfc 2.10.0
2023-05-21 04:53:27 CEST [SAP.0101.0027C] SAP JCo Native Library version: 753.512
2023-05-21 04:53:27 CEST [SAP.0101.0044C] SAP IDoc Library version: 3.1.0 (2019-11-22)
2023-05-21 04:53:31 CEST [SAP.0118.0001W] Adapter is not using Centralized Transaction Store.
2023-05-21 04:53:31 CEST [SAP.0110.0011W] TransactionManager: Started
2023-05-21 04:53:32 CEST [KSA.keyStoreAccessor.CantInitStoreE] [ksWrapper.CantInitStore] attempt to initialize keystore using location(D:\Certificates\integrationserver.pkcs12) failed
2023-05-21 04:53:32 CEST [ISS.0070.0013W] Failed to start listener HTTPSListener@9999. The following error was encountered: com.wm.util.ServerException: [ISS.0139.9014] Error: keystore ‘integrationserver’ not found. Details: attempt to initialize keystore using location(D:\Certificates\integrationserver.pkcs12) failed.
2023-05-21 04:53:32 CEST [ISS.0070.0013W] Failed to start listener HTTPSListener@5555. The following error was encountered: com.wm.util.ServerException: [ISS.0139.9014] Error: keystore ‘integrationserver’ not found. Details: attempt to initialize keystore using location(D:\Certificates\integrationserver.pkcs12) failed.
2023-05-21 04:53:32 CEST [ISS.0014.0004C] No listening ports were available. Shutting down server.

Hi Venkatesh,

please check your port settings and your certificate/key stores.

Primary ports are stored in instances/default/packages/WmRoot/config/listeners.cnf

Usually, the Port 5555 is the Default HTTP Port and not HTTPS.

Additional hint:
Please update your SAP libraries as the versions mentioned in your log are outdated (more than 3 years old).

Regards,
Holger

Hi @Venkatesh_Bollu
From the logs it looks like all the ports , 5555, 9999 are HTTPS ports. As a temporary workaround, you can try to start the Integration Server by using /profiles/IS_default/bin/startup -port 7777 (portnum), this should start IS and make a HTTP port available . You can then try to figure out the root cause.

-NP

@VenkateshBollu thank you so much for sharing the detail.

As engin_arlak says, we’ll need the logs. Please post the server.log and WMERROR*.log covering the startup to shutdown time period.