Hi Support Member
From your brief description, I'm guessing you are trying to launch IBM SPSS Statistics Subscription. The "white window" reminds of behavior in that product where there is a problem between the SPSS Subscription product and communicating with the IBM SPSS Statistics Subscription license server. Are you launching the product from behind a web proxy server?
https://www.ibm.com/support/knowledgecenter/SSLVMB_sub/statistics_mainhelp_ddita/spss/base/faq_proxy.html
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