Hello,

I am unable to install SPSS on my Mac. When I click on the installer disk image, the warning pops up to ask if I am sure I want to open. When I click open, the installer just quits. I have tried restarting my computer, re-downloading, and changing permissions on what apps can be downloaded. Nothing has worked.

Dear Support Member​ 

Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, Authorization Code, email address, etc...   need to be handled through the SPSS Licensing support page:

https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing

Use the blue button called “Open a case to get help with SPSS License issues” to open a case. We accept Licensing only.

Include all required information (e.g. authorization code, lock-code, product version, ...) such that we can immediately process your request.

For licensing questions on Student and Gradpack versions, please reach out to your vendor or academic institution where you obtained the license.

https://www.ibm.com/support/pages/spss-student-version-and-graduate-pack-resources

Best regards.

Support Member (IBM)​ 

IBM SPSS Technical Support

Dear Support Member​ 

Can you please let us know from where did you download the application?

Best regards.

Support Member​ 

It was downloaded through a link my college sent me. I have been trying to troubleshoot through them, however they ran out of ideas and said I should go to you guys for support.