We did an install of Active Transfer 9.6, Fix 23 and for any Active Transfer component, such as, VFS, users, Server Instance, events, we get the error message of:
8888:ActiveTransfer is not initialized. Could not fetch db details from the alias:ActiveTransferConnection

Anyone seen this before?

Check the below notes:

1. Active Transfer components have not been create/updated with DB configurator.

2. Active Transfer JDBC pool is not mapped to the connection alias via Integration Server > Settings > JDBC Pools.

Check the Readme file for MFT. After installing the fix, you have to run the DB Configurator and migrate the database version of Active Transfer version to 31. Once you do this, you should not see this issue again.

Let me know if this helps.

Thanks
Sai

We did a reload of the WMMFT package from the I/S and that fixed the issue.