Hello!

I have a problem when indexing Word documents with Russian characters. It only occurs for documents saved with Office XP.

Tamino response is:

- <ino:message ino:returnvalue=“8711”>
<ino:messagetext ino:code=“INOXPE8711”>Document not well-formed</ino:messagetext>
ino:messagelineLine 1, Column 4563: Got an unexpected trailing surrogate character</ino:messageline>
</ino:message>

I’ve attached such a document.

Best regards,
Alexander
inoarch.doc (49.5 KB)

Hi Alexander,

thanks for your document, we’ll work on it!

Regards,
Martin

Hi,

I am experiencing the same problem inserting/updating a document (XP) without Russion characters. The weird thing is that when I open the document in Word and try to insert the document, it works fine. When I close Word, and try to insert the document again, this exception occurs:
Tamino access failure (8711, INOXPE8711, Document not well-formed, Line 1, Column 12843: A leading surrogate character was not followed by a legal second character)
at com.softwareag.tamino.db.API.accessor.TAccessFailureVerifier.newAccessFailureException(Unknown Source)
at com.softwareag.tamino.db.API.accessor.TAccessFailureVerifier.verify(Unknown Source)
at com.softwareag.tamino.db.API.accessor.TAccessFailureVerifier.verifyInsertResponse(Unknown Source)
at com.softwareag.tamino.db.API.accessor.TNonXMLObjectAccessorImpl.insert(Unknown Source)
at nl.schiphol.ciss.database.access.AbstractTaminoAccessor.insertNonXmlDocument(Unknown Source)
at nl.schiphol.ciss.logic.naw.subject.SubjectMediaAccessor.insert(Unknown Source)
at nl.schiphol.ciss.logic.naw.subject.SubjectAccessor.addMedia(Unknown Source)
at nl.schiphol.ciss.logic.naw.session.NawBean.addSubjectMedia(Unknown Source)
at nl.schiphol.ciss.logic.naw.session.NawBean_1o90_EOImpl.addSubjectMedia(NawBean_1o90_EOImpl.java:358)
at nl.schiphol.ciss.web.actions.naw.subject.SubjectAddMediaAction.executeLogic(Unknown Source)
at org.apache.struts.scaffold.BaseAction.execute(BaseAction.java:880)
…

I hope this is usefull,

best regards,

Django

Dear Tamino/AgSoft.

I sometimes get this and similar errors, when calleing accessor.insert().

I can see that this thread is VERY old, by todays standards. Why isnt it resolved yet?

Has the issue been resolved?

Best Regards
Stefan Krabbe
-------
Here is an example error, when inserting an excel file into tamino:

Nested Exception ( com.softwareag.tamino.db.API.common.TAccessFailureException, tag: JavaTaminoAPI_4_1_4_42_1_1, java: 1.5.0, os: Windows XP 5.1 ) stacktrace:

Tamino access failure (INOXYE9187, Internal database error has occurred)
at com.softwareag.tamino.db.API.accessor.TAccessFailureVerifier.newAccessFailureException(Unknown Source)
at com.softwareag.tamino.db.API.accessor.TAccessFailureVerifier.verify(Unknown Source)
at com.softwareag.tamino.db.API.accessor.TAccessFailureVerifier.verifyInsertResponse(Unknown Source)
at com.softwareag.tamino.db.API.accessor.TNonXMLObjectAccessorImpl.insert(Unknown Source)
at net.defgo.database.DataBase.insertNonXMLFile(DataBase.java:937)
at net.defgo.report.DefgoJobExport.doit(DefgoJobExport.java:166)
at net.defgo.util.DefgoJob.run(DefgoJob.java:83)
at java.lang.Thread.run(Thread.java:595)

Hi Stefan,

It seems that the problem hasn’t been resolved yet. As it seems to be a bug, please contact your Software AG support to clarify the issue.

Regards,

Julius Geppert
Software AG