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Inconsistent dashboard performance for different users

  • 1.  Inconsistent dashboard performance for different users

    Posted Fri August 02, 2024 05:29 PM

    Hello All,

    I have built a dashboard in Cognos, in the preprod environment I see the standard look of the dashboard and the filters. However when the dashboard along with its underlying data source which is a csv file and a widget was migrated to production the look of the dashboard and the filters is distorted for few users and for few users they see the same standard look of the dashboard and the filters. Not sure why I am able to see this inconsistency. Can someone please guide as to how this issue can be resolved. I am using Cognos version 11.2.4

    Will not be able to send the screenshot of the dashboard due to privacy concerns



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    Priya Sengar
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