Hello team! 

I am using latest Outbound Email, to send mail from incident to any user, this part is working fine but when the user received the mail from resilient and trying to reply back to that mail, it not adding back to email conversation data table. 

In email Parsing script, i have made the Save_Conversation  = True, 

if SAVE_CONVERSATION:
    processor.add_email_conversation(emailmessage.headers, 
        emailmessage.getBodyHtmlRaw() if emailmessage.getBodyHtmlRaw() else emailmessage.body.content, 
        [attachment.suggested_filename for attachment in emailmessage.attachments])

but still it not adding back to the data table , so is there anything I'm missing, or any changes need to be done in the Script. Thanks in advance