Hello

Currently running BigFix 9.5.6.63, ILMT 9.2.31 and Microsoft SQL Server 2014 (SP3-GDR) (KB5021037) - 12.0.6174.8 (X64)  Express Edition on Windows 2016 Standard Edition.

A while back, the the vmmanger connection to vCenter 7.0.3 suddenly reported Invalid credentials - suspended.

Some maintenance was done on the vmware environment during that time, but the credentials for the scanuser (vCenter) has never been invalid. Is it possible that the vmmanager will give this error also if the scanuser is unavailablie ?

What kind of situations might give this error?

Thanks in advance

Hello

Currently running BigFix 9.5.6.63, ILMT 9.2.31 and Microsoft SQL Server 2014 (SP3-GDR) (KB5021037) - 12.0.6174.8 (X64)  Express Edition on Windows 2016 Standard Edition.

A while back, the the vmmanger connection to vCenter 7.0.3 suddenly reported Invalid credentials - suspended.

Some maintenance was done on the vmware environment during that time, but the credentials for the scanuser (vCenter) has never been invalid. Is it possible that the vmmanager will give this error also if the scanuser is unavailablie ?

What kind of situations might give this error?

Thanks in advance

Hi Kjetil,

Please open a case with ILMT Support and upload the debug data to that case.

For now, I have removed debugdata from the forum.

Thank you.

Hello

Currently running BigFix 9.5.6.63, ILMT 9.2.31 and Microsoft SQL Server 2014 (SP3-GDR) (KB5021037) - 12.0.6174.8 (X64)  Express Edition on Windows 2016 Standard Edition.

A while back, the the vmmanger connection to vCenter 7.0.3 suddenly reported Invalid credentials - suspended.

Some maintenance was done on the vmware environment during that time, but the credentials for the scanuser (vCenter) has never been invalid. Is it possible that the vmmanager will give this error also if the scanuser is unavailablie ?

What kind of situations might give this error?

Thanks in advance

Hi Andrei,

I first opened a supportcase on this issue, but was directed to this forum.

Hi Kjetil,

Please open a case with ILMT Support and upload the debug data to that case.

For now, I have removed debugdata from the forum.

Thank you.

Hello

Currently running BigFix 9.5.6.63, ILMT 9.2.31 and Microsoft SQL Server 2014 (SP3-GDR) (KB5021037) - 12.0.6174.8 (X64)  Express Edition on Windows 2016 Standard Edition.

A while back, the the vmmanger connection to vCenter 7.0.3 suddenly reported Invalid credentials - suspended.

Some maintenance was done on the vmware environment during that time, but the credentials for the scanuser (vCenter) has never been invalid. Is it possible that the vmmanager will give this error also if the scanuser is unavailablie ?

What kind of situations might give this error?

Thanks in advance

Hi Kjetil,

Is the case still open ? Is it assigned to an engineer ?

When logs are required in order to troubleshoot the issue, we advise customers to create a support case. This is for security purposes, in order to not expose sensitive data on the forums.

Thank you.

Hi Andrei,

I first opened a supportcase on this issue, but was directed to this forum.

Hi Kjetil,

Please open a case with ILMT Support and upload the debug data to that case.

For now, I have removed debugdata from the forum.

Thank you.

Hello

Currently running BigFix 9.5.6.63, ILMT 9.2.31 and Microsoft SQL Server 2014 (SP3-GDR) (KB5021037) - 12.0.6174.8 (X64)  Express Edition on Windows 2016 Standard Edition.

A while back, the the vmmanger connection to vCenter 7.0.3 suddenly reported Invalid credentials - suspended.

Some maintenance was done on the vmware environment during that time, but the credentials for the scanuser (vCenter) has never been invalid. Is it possible that the vmmanager will give this error also if the scanuser is unavailablie ?

What kind of situations might give this error?

Thanks in advance

The case (TS013343814) is now closed. You can maybe reopen it? 

Hi Kjetil,

Is the case still open ? Is it assigned to an engineer ?

When logs are required in order to troubleshoot the issue, we advise customers to create a support case. This is for security purposes, in order to not expose sensitive data on the forums.

Thank you.

Hi Andrei,

I first opened a supportcase on this issue, but was directed to this forum.

Hi Kjetil,

Please open a case with ILMT Support and upload the debug data to that case.

For now, I have removed debugdata from the forum.

Thank you.

Hello

Currently running BigFix 9.5.6.63, ILMT 9.2.31 and Microsoft SQL Server 2014 (SP3-GDR) (KB5021037) - 12.0.6174.8 (X64)  Express Edition on Windows 2016 Standard Edition.

A while back, the the vmmanger connection to vCenter 7.0.3 suddenly reported Invalid credentials - suspended.

Some maintenance was done on the vmware environment during that time, but the credentials for the scanuser (vCenter) has never been invalid. Is it possible that the vmmanager will give this error also if the scanuser is unavailablie ?

What kind of situations might give this error?

Thanks in advance