Hello all,

In Continous Campaign, when notifications for reviewers are enabled, sometimes second cc user is added to emails as recepient without any connection to specific campaign or to a reviewer or default reviewer.
Does someone know from where this user is added or by which logic, as I cannot find any connection there?

Thanks!

------------------------------
Igor Migrić
IAG Senior Consultant
Patecco GmbH
Herne
------------------------------

Hi Igor,

Did you get an answer to this? I saw some internal discussion that this might be related to delegates of the named reviewers?

Jon.

------------------------------
Jon Harry
Consulting IT Security Specialist
IBM
------------------------------

Original Message:
Sent: Wed July 07, 2021 08:14 AM
From: Igor Migrić
Subject: IGI Certification Campaign Notification for Reviewers adds non-relevant User to CC in emails

Hello all,

In Continous Campaign, when notifications for reviewers are enabled, sometimes second cc user is added to emails as recepient without any connection to specific campaign or to a reviewer or default reviewer.
Does someone know from where this user is added or by which logic, as I cannot find any connection there?

Thanks!

------------------------------
Igor Migrić
IAG Senior Consultant
Patecco GmbH
Herne
------------------------------

Hi Jon, 

Thanks for asking. No, I still haven't got any reply. At the end, I've opened a case about this issue.

Yes, you are right about delegated reviewers, and this is what we are expecting to see, but for some reason we are seeing some users that have no active delegation at all, or have anything assigned in this campaign.

I am wondering, if they've had some delegation at some point in the past, but still cannot find any connection.

Regards
Igor

------------------------------
Igor Migrić
IAG Senior Consultant
Patecco GmbH
Herne
------------------------------

Original Message:
Sent: Tue July 13, 2021 04:42 AM
From: Jon Harry
Subject: IGI Certification Campaign Notification for Reviewers adds non-relevant User to CC in emails

Hi Igor,

Did you get an answer to this? I saw some internal discussion that this might be related to delegates of the named reviewers?

Jon.

------------------------------
Jon Harry
Consulting IT Security Specialist
IBM

Original Message:
Sent: Wed July 07, 2021 08:14 AM
From: Igor Migrić
Subject: IGI Certification Campaign Notification for Reviewers adds non-relevant User to CC in emails

Hello all,

In Continous Campaign, when notifications for reviewers are enabled, sometimes second cc user is added to emails as recepient without any connection to specific campaign or to a reviewer or default reviewer.
Does someone know from where this user is added or by which logic, as I cannot find any connection there?

Thanks!

------------------------------
Igor Migrić
IAG Senior Consultant
Patecco GmbH
Herne
------------------------------