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ICN login custom messages

  • 1.  ICN login custom messages

    Posted Fri February 12, 2021 04:53 PM

    We have ICN 3.0.7 with CMOD 9.5 at the backend. We have integrated with active directory on CMOD side and hence if there are login issues, it sends a particular code which we can see in the ICN logs but is not captured in the logon call. Is there a way we can show these custom messages on ICN login screen after the login has failed since its an inconvenience at the moment to everytime check the logs and find the issue with the login.



    #IBMContentNavigator(ICN)
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    #SupportMigration


  • 2.  RE: ICN login custom messages

    Posted Mon February 22, 2021 06:45 AM

    Hi,

    Only known error codes and messages are returned to the web client for the CMOD logon request. If the particular code mentioned is a common error, you may contact your support and ask to create an enhancement request to show the error.

    Regards,

    Angie



    #IBMContentNavigator(ICN)
    #Support
    #SupportMigration


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