Tape Library

Tape Library

Cyber resilient, energy-efficient tape storage with airgap and long-term retention

 View Only

  • 1.  IBM Tape Drive Issue

    Posted Wed June 21, 2023 11:04 AM
    Edited by IBM User1 Sat June 24, 2023 07:18 AM

    Hi

    Im working with a Quantum i6k Tape Library with IBM Drives.

    One of my Drive (IBM LTO6 Drive, Part Number 8-00974-11) is being used for the Quantum EDLM feature that is used for integrity checking of suspect tapes. This Drive is malfunctioning as it generates the following status in the Quantum Library Management GUI:

    Ticket Details: Drive Failure Encountered while scanning the tape

    Drive Alert: Drive tape alert 3

    However, on physical inspection the Drive Status LED is Off (not amber as it should be if it is faulty). I've reseated and power cycled the drive as well but this issue persists. Kindly guide.



    ------------------------------

    ------------------------------



  • 2.  RE: IBM Tape Drive Issue

    Posted Thu June 22, 2023 02:55 AM

    you need to call Quantum support.



    ------------------------------
    Nezih Boyacioglu
    ------------------------------



  • 3.  RE: IBM Tape Drive Issue

    Posted Thu June 22, 2023 04:18 AM

    Hi,

    Does this issue occur when the drive attempts to verify multiple physical cartridges, or just the same (single) cartridge?

    May be useful to eliminate an issue with the actual tape cartridge that the drive is attempting to mount. If this repeatedly occurs with the same tape, then could you try and perform the verification using a different drive?

    From IBM drive perspective, alert 3 could indicate an unrecoverable read positioning error, which could possibly be down to a media error.

    Many thanks

    Darren



    ------------------------------
    Darren Sanders
    Technical Architect - Data Protection & Storage
    Celerity Ltd

    http://www.celerity-uk.com
    www.linkedin.com/in/darren-sanders-a8770a4
    #ibmchampion storage
    ------------------------------



  • 4.  RE: IBM Tape Drive Issue

    Posted Sat June 24, 2023 07:16 AM
    Edited by IBM User1 Sat June 24, 2023 07:18 AM

    Hi Darren

    This issue has occurred with multiple tape cartridges using the same drive. Now the drive is also generating a Drive alert 31 as well.

    I can't find the document or the LED names of the said Drive (IBM LTO6 Drive, Part Number 8-00974-11). Attached are the pictures of a similar drive for your reference. In the front view, the status LEDs are (Blinking blue, Off, Blinking Green) which were normal status. In the backview however, the LED in the bottom center has become amber.

    Can you please guide if this indicates harware failure. Or it is something recovereable, as this drive has not been cleaned by a cleaning cartridge regularly.

    Many Thanks



    ------------------------------

    ------------------------------

    Original Message


Related Content