Hello, We do have a IBM SPSS statistics license who we are trying to move to another computer but we do get a crash of error 740 while loading the Java VM. Tried to reinstall java but nothing has worked for now.

Support Member​ 

Dear SPSS user,

Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, authorization code, email address, etc... need to be handled through the SPSS Licensing support page:

https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing

Use the blue button called “Open a case to get help with SPSS License issues” to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) so that we can immediately process your request.

 For licensing questions on Student and Gradpack versions, please reach out to your vendor or academic institution where you obtained the license:

https://www.ibm.com/support/pages/spss-student-version-and-graduate-pack-resources

 IBM SPSS Technical Support

Hello, the main issue i do get is a crash of the IBM SPSS Statistics 27 License Authorization Wizard application with the error message 740 while loading the Java VM. so at first view it is an application issue, could you please help ?