Content Management and Capture

Content Management and Capture

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  • 1.  IBM Navigator Edit Services - Windows multi-users

    Posted 06/28/21 11:59 AM
    Hi,

    I'm searching the way to configure the Edit services for Citrix environment.
    IBM had delivered a ICN version by an other customer to make the Edit services working on Citrix (port mapped with user session). It was in 2019.

    I don't find the technote about that or the Edit services configuration file parameters.
    Was the improvment only for that customer ? For Citrix environment ?

    Is the Edit services officially not supported on WIndows multi-users station ?

    Thanks

    ------------------------------
    Yannick Martin
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  • 2.  RE: IBM Navigator Edit Services - Windows multi-users

    Posted 06/29/21 08:05 AM
    Hi 
    There is a Technote called "Enabling the IBM Content Navigator Edit Service on desktop clients that host multiple users", created by Ruth Hildebrand-Lund on 04/10/2019. Published URL: https://supportcontent.ibm.com/support/pages/node/880637. 
    Unfortunately I can't access the document under this link anymore.....
    Paul

    ------------------------------
    Paul de Jong
    DXC Switzerland GmbH
    ------------------------------



  • 3.  RE: IBM Navigator Edit Services - Windows multi-users

    Posted 06/29/21 09:01 AM
    Hi Paul,

    your answer is really helpful. I changed of employer and I don't remember the technote link.
    In 2019 this technote (and the multi-users mode) was created for one of my customer in the citrix environment.

    I have opened a support ticket. I'll give you news about this configuration.

    Thanks

    ------------------------------
    Yannick Martin
    ------------------------------

    Original Message


  • 4.  RE: IBM Navigator Edit Services - Windows multi-users

    Posted 07/01/21 12:48 PM
    Hi - a decision was made to make the referenced tech note for internal use only. Please open a support ticket and we can make a copy of the document available to you.

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    RUTH Hildebrand-Lund
    ------------------------------

    Original Message


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