This is a discussion thread suggested for feedback and help with the course materials for the free self-study course and IBM badge, IBM App Connect Enterprise as a Service - Essentials, is available on IBM Training.   

If you have feedback or want help with the course materials, you can reply to this message or any other specific message in this thread.  (You can choose to post a new message to start your own thread, but to share feedback and help with other course students it might be better to reply to this thread.)

To help course students, there are people actively monitoring the community and chasing up answers to messages. 

If needed, feedback can also be used to update the course materials.

Ian

Hi @Ian Larner ,

we have started the training with a trial licence and unfortunately as soon as the instance has been created, launching it results in an Error: 

Could this be related to the fact that the instance was created on the "eu" region?
If that's the case, how can we delete the instance and re-create it on region "us"?

The link "get support" leads to the IBM Support page, where I was to get in touch directly with you on this forum.

Thanks a lot in advance,
Peter

----------------------------
Peter Bösze
Swisscom AG (Schweiz)
----------------------------

This is a discussion thread suggested for feedback and help with the course materials for the free self-study course and IBM badge, IBM App Connect Enterprise as a Service - Essentials, is available on IBM Training.   

If you have feedback or want help with the course materials, you can reply to this message or any other specific message in this thread.  (You can choose to post a new message to start your own thread, but to share feedback and help with other course students it might be better to reply to this thread.)

To help course students, there are people actively monitoring the community and chasing up answers to messages. 

If needed, feedback can also be used to update the course materials.

Ian

Hi Péter,
I don't think that the issue was related to the fact that the instance was created on the "eu" region.  I am using an instance in the eu-west-2 region, without any problems.

Can you launch your instance now?  (There might have been a temporary problem that impacted IBM App Connect Enterprise instances).

Did you try launching your instance from the email or from your IBM SaaS console, which you can access from your Subscriptions page?

Regards,
Ian

Hi @Ian Larner ,

we have started the training with a trial licence and unfortunately as soon as the instance has been created, launching it results in an Error: 

Could this be related to the fact that the instance was created on the "eu" region?
If that's the case, how can we delete the instance and re-create it on region "us"?

The link "get support" leads to the IBM Support page, where I was to get in touch directly with you on this forum.

Thanks a lot in advance,
Peter

----------------------------
Peter Bösze
Swisscom AG (Schweiz)
----------------------------

This is a discussion thread suggested for feedback and help with the course materials for the free self-study course and IBM badge, IBM App Connect Enterprise as a Service - Essentials, is available on IBM Training.   

If you have feedback or want help with the course materials, you can reply to this message or any other specific message in this thread.  (You can choose to post a new message to start your own thread, but to share feedback and help with other course students it might be better to reply to this thread.)

To help course students, there are people actively monitoring the community and chasing up answers to messages. 

If needed, feedback can also be used to update the course materials.

Ian

Hi Ian,

thanks for checking! 
I have tried launching it both from the console and from the email - result in the same error.
 Instance ID is 20230428-1949-5420-164d-4728633499f5. My region is eu-central-1.

Cheers,
Peter

Hi Péter,
I don't think that the issue was related to the fact that the instance was created on the "eu" region.  I am using an instance in the eu-west-2 region, without any problems.

Can you launch your instance now?  (There might have been a temporary problem that impacted IBM App Connect Enterprise instances).

Did you try launching your instance from the email or from your IBM SaaS console, which you can access from your Subscriptions page?

Regards,
Ian

Hi @Ian Larner ,

we have started the training with a trial licence and unfortunately as soon as the instance has been created, launching it results in an Error: 

Could this be related to the fact that the instance was created on the "eu" region?
If that's the case, how can we delete the instance and re-create it on region "us"?

The link "get support" leads to the IBM Support page, where I was to get in touch directly with you on this forum.

Thanks a lot in advance,
Peter

----------------------------
Peter Bösze
Swisscom AG (Schweiz)
----------------------------

This is a discussion thread suggested for feedback and help with the course materials for the free self-study course and IBM badge, IBM App Connect Enterprise as a Service - Essentials, is available on IBM Training.   

If you have feedback or want help with the course materials, you can reply to this message or any other specific message in this thread.  (You can choose to post a new message to start your own thread, but to share feedback and help with other course students it might be better to reply to this thread.)

To help course students, there are people actively monitoring the community and chasing up answers to messages. 

If needed, feedback can also be used to update the course materials.

Ian

Hi Péter,

I have checked on your trial instance and it looks to be active. I believe that your instance "short-id" is buniyr5bx based on the ID you provided previously, so you would be accessing your trial instance via: https://buniyr5bx-designer.p-fra-c1.appconnect.automation.ibm.com/. The only error I can see around this time is an attempt for invalid user login... looking at your subscription there are two Emails listed, could you confirm the IBM Id that you are using to attempt to sign into your App Connect Trial?

If you would prefer then please Email me directly at martin.ross@uk.ibm.com.

Regards,
Martin

Hi Ian,

thanks for checking! 
I have tried launching it both from the console and from the email - result in the same error.
 Instance ID is 20230428-1949-5420-164d-4728633499f5. My region is eu-central-1.

Cheers,
Peter

Hi Péter,
I don't think that the issue was related to the fact that the instance was created on the "eu" region.  I am using an instance in the eu-west-2 region, without any problems.

Can you launch your instance now?  (There might have been a temporary problem that impacted IBM App Connect Enterprise instances).

Did you try launching your instance from the email or from your IBM SaaS console, which you can access from your Subscriptions page?

Regards,
Ian

Hi @Ian Larner ,

we have started the training with a trial licence and unfortunately as soon as the instance has been created, launching it results in an Error: 

Could this be related to the fact that the instance was created on the "eu" region?
If that's the case, how can we delete the instance and re-create it on region "us"?

The link "get support" leads to the IBM Support page, where I was to get in touch directly with you on this forum.

Thanks a lot in advance,
Peter

----------------------------
Peter Bösze
Swisscom AG (Schweiz)
----------------------------

This is a discussion thread suggested for feedback and help with the course materials for the free self-study course and IBM badge, IBM App Connect Enterprise as a Service - Essentials, is available on IBM Training.   

If you have feedback or want help with the course materials, you can reply to this message or any other specific message in this thread.  (You can choose to post a new message to start your own thread, but to share feedback and help with other course students it might be better to reply to this thread.)

To help course students, there are people actively monitoring the community and chasing up answers to messages. 

If needed, feedback can also be used to update the course materials.

Ian