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I have windows 11 64 bit, just installed SPSS statistics version 29.0.2 for 64 bit, have completed all windows update, bust still unable to move ahead of the white screen after entering the credential

  • 1.  I have windows 11 64 bit, just installed SPSS statistics version 29.0.2 for 64 bit, have completed all windows update, bust still unable to move ahead of the white screen after entering the credential

    Posted Mon June 24, 2024 10:18 AM
      |   view attached

    I have Windows 11 64 bit, just installed SPSS statistics version 29.0.2 for 64 bit, have completed all windows updates, bust still  unable to move ahead of the white screen after entering the credential



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    Balasaheb Lambture
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  • 2.  RE: I have windows 11 64 bit, just installed SPSS statistics version 29.0.2 for 64 bit, have completed all windows update, bust still unable to move ahead of the white screen after entering the credential

    Posted Tue July 02, 2024 05:33 PM

    Hi @Balasaheb Lambture
    One way I have found to replicate the behavior you are seeing is to place my IBM SPSS Statistics behind a web proxy server -- but then don't tell my Windows OS or SPSS Statistics about it.

    • Make sure your browser has access to the outside world.  If your client PC is behind a proxy, make sure it has a route to the WWW via HTTPS to the IBM SPSS Statistics Subscription License server and to the IBMid authentication servers.  These locations are detailed in this technote - https://www.ibm.com/support/pages/node/425725
    • IBM SPSS Statistics has a known problem operating from behind a proxy server.  See Known Issue 223285



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    David Dwyer
    SPSS Technical Support
    IBM Software
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    Original Message


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