IBM NS1 Connect

IBM NS1 Connect

Join this online group to communicate across IBM product users and experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only

  • 1.  I am unable to add domain to NS1.

    Posted Wed November 12, 2025 09:22 AM

    I was trying to add my domain anson.ng to NS1 and it was unsuccessful. When I tried to do so, the follwing message popped up: "failed to update view digest: unauthorized: FQDN is used by multiple zones on the same view, or there is a child/parent zone owned by a different org".

    Can my domain anson.ng be clear out of the parking zone please? Thanks


    #TechnicalAssistance(forthefreemiumusers)

    ------------------------------
    Anson Ng
    ------------------------------


  • 2.  RE: I am unable to add domain to NS1.

    Posted Wed November 26, 2025 09:38 PM

    Hi Anson

    The zone 'anson.ng' does not exist in our parking account.

    There is a child zone created in Netlify. You might contact Netlify support and show them your ownership and request that they remove that child zone.



    ------------------------------
    Duong Bui Thi Thuy
    ------------------------------



Related Content