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  • 1.  How to validate report

    Posted 04/22/21 08:43 AM

    Good morning,

    We have just deployed the tool and extracted a test report, but we would like to make sure is absolutely correct, how could we get this confirmation from IBM side?

    Thanks in advance,

    Will






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  • 2.  RE: How to validate report

    Posted 04/22/21 11:37 AM

    Hello,

    Unfortunately, we do not perform such validations.

    However you may check if all expected products are reported and calculated metrics do not cross acquired license volume.

    Also be sure LMT dashboard does not show any error.

    Regards,






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  • 3.  RE: How to validate report

    Posted 04/22/21 02:38 PM

    Hello Piotr,

    Thank you very much for the answer, we are doing our best to ensure everything is ok but the tool is a bit tricky, so basically if when we export the audit report and the products and counts are ok we don't need to worry, correct?


    By the way if we have some issue on an audit, we will get the chance to fix it or we will be fined straight away? Considering that is a mandatory tool with no possibility of a preventive check.

    Thanks in advance,

    Will​






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  • 4.  RE: How to validate report

    Posted 04/22/21 03:30 PM

    Yes, if you checked all is OK then just generate report. If you notice some issue, open a case against LMT. We will investigate the problem and help to fix it. Typically, you may have questions about listed products, their bundling and metrics. In such case please either touch with your IBM representative or open a case against specific product in order to get clarification.

    I'm sorry, I'm not familiar with the audit process. Please touch with your IBM rep for more info.






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