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How to transfer license code to new computer?

  • 1.  How to transfer license code to new computer?

    Posted Fri September 04, 2020 08:57 PM

    I would like to request a transfer of the license code of SPSS Statistics 26 from my old office computer to my new one. I uninstalled SPSS on the old computer, but the license still cannot be activated on the new computer. Warning: “Authorization failed.: You are not allowed to generate any more new licenses.”






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    #Support
    #SupportMigration


  • 2.  RE: How to transfer license code to new computer?

    Posted Mon September 07, 2020 06:54 AM

    Support Member

    Dear SPSS user,

    If you have a normal Support contract open a ticket on https://www.ibm.com/mysupport/ with your IBM customer number ICN.

    Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, Authorization Code, email address, etc... need to be handled through either a normal Support ticket via link above or via the SPSS Licensing support page if you do not have a Support contract:

    https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing

    Use the blue button called “Open a case to get help with SPSS License issues” to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) such that we can immediately process your request.

    For licensing questions on Student and Gradpack versions, please reach out to your vendor or academic institution where you obtained the license.

    https://www.ibm.com/support/pages/spss-student-version-and-graduate-pack-resources

    IBM SPSS Technical Support






    #SPSSStatistics
    #Support
    #SupportMigration