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  • 1.  How to Install ISC console

    Posted Mon July 11, 2016 07:36 AM

    Hi Experts,

    I am not able to understand how to install ISC console I am using TSM on Windows server 2008 R2. I don't have the executable also to install it. pls help me to pin point the location from where i can get details how to install it and configure ISC console. I am using below version for reference.

    IBM Tivoli Storage Manager
    Command Line Administrative Interface - Version 6, Release 2, Level 2.2
    (c) Copyright by IBM Corporation and other(s) 1990, 2010. All Rights Reserved.

    Enter your user id:  prem

    Enter your password:  ***********

    Session established with server ITSM01: Windows
      Server Version 5, Release 5, Level 6.100
      Server date/time: 07/11/2016 17:05:12  Last access: 07/11/2016 14:45:42

     

    Regards

    Prem

     

     



  • 2.  RE: How to Install ISC console

    Posted Tue July 12, 2016 01:41 AM

    Hi Experts,

    Waiting for your response on it, it's really important for me.

     

    Regards

    Prem

     



  • 3.  RE: How to Install ISC console

    Posted Tue July 12, 2016 06:52 AM

    Hi,

    While installing ISC Console getting below error pls help.

    (Jul 12, 2016 10:24:16 AM), Install, ACProductAction, err, An error occurred and product installation failed.  Look at the log file D:\ISC\log.txt for details.
    (Jul 12, 2016 10:24:16 AM), Install, ACProductAction, err, ProductException: (error code = 55; message="Response validation failed.  See D:\ISC\Tivoli\dsm\logs\ac_install.log for details.")
    STACK_TRACE: 12
    ProductException: (error code = 55; message="Response validation failed.  See D:\ISC\Tivoli\dsm\logs\ac_install.log for details.")
        at ACProductAction.install(ACProductAction.java:584)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:1923)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:5202)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:369)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4570)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3765)
        at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
        at java.lang.Thread.run(Unknown Source)

    (Jul 12, 2016 10:24:56 AM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct, err, An error occurred and product uninstallation failed.  Look at the log file D:\ISC\log.txt for details.
    (Jul 12, 2016 10:24:56 AM), Install, ACProductAction, err, ProductException: (error code = 1; message="Uninstall failed.")
    STACK_TRACE: 12
    ProductException: (error code = 1; message="Uninstall failed.")
        at ACProductAction.uninstall(ACProductAction.java:635)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductAction(PureJavaProductServiceImpl.java:1954)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.processActionsFailed(PureJavaProductServiceImpl.java:5145)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:374)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4570)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3765)
        at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)

     

    Regards

    Prem

     



  • 4.  RE: How to Install ISC console

    Posted Thu July 14, 2016 02:02 AM

    Experts,

    Waiting for your response if you can give me any clue.

    Regards

    Prem

     



  • 5.  RE: How to Install ISC console

    Posted Thu July 14, 2016 07:23 AM

    Hi,

    New update on this, pls find the snapshot for reference. Ac_install log file error pasting below.

    ********************************************************************************
       Starting a new install instance at [July 14, 2016 11:17:41 AM GMT]
    ********************************************************************************
    [July 14, 2016 11:18:03 AM GMT] CWLAA9008: The operating system Windows NT (unknown) 6.1 is not supported.
    [July 14, 2016 11:18:03 AM GMT]

     

     

    Regards

    Prem



  • 6.  RE: How to Install ISC console

    Posted Mon July 25, 2016 04:22 AM

    TSM server 5.5 and ISC is really old! I guess you have to install ISC on a Windows 2003 server OS.



  • 7.  RE: How to Install ISC console

    Posted Mon July 25, 2016 05:35 AM

    Espen,

    Thanks much I tried already on 2003 server also but lo luck same error.

     

    Regards

    Prem