Hi Experts,

I am not able to understand how to install ISC console I am using TSM on Windows server 2008 R2. I don't have the executable also to install it. pls help me to pin point the location from where i can get details how to install it and configure ISC console. I am using below version for reference.

IBM Tivoli Storage Manager
Command Line Administrative Interface - Version 6, Release 2, Level 2.2
(c) Copyright by IBM Corporation and other(s) 1990, 2010. All Rights Reserved.

Enter your user id:  prem

Enter your password:  ***********

Session established with server ITSM01: Windows
  Server Version 5, Release 5, Level 6.100
  Server date/time: 07/11/2016 17:05:12  Last access: 07/11/2016 14:45:42

Regards

Prem

Hi Experts,

Waiting for your response on it, it's really important for me.

Regards

Prem

Hi,

While installing ISC Console getting below error pls help.

(Jul 12, 2016 10:24:16 AM), Install, ACProductAction, err, An error occurred and product installation failed.  Look at the log file D:\ISC\log.txt for details.
(Jul 12, 2016 10:24:16 AM), Install, ACProductAction, err, ProductException: (error code = 55; message="Response validation failed.  See D:\ISC\Tivoli\dsm\logs\ac_install.log for details.")
STACK_TRACE: 12
ProductException: (error code = 55; message="Response validation failed.  See D:\ISC\Tivoli\dsm\logs\ac_install.log for details.")
    at ACProductAction.install(ACProductAction.java:584)
    at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:1923)
    at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:5202)
    at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:369)
    at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)
    at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)
    at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4570)
    at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3765)
    at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
    at java.lang.Thread.run(Unknown Source)

(Jul 12, 2016 10:24:56 AM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct, err, An error occurred and product uninstallation failed.  Look at the log file D:\ISC\log.txt for details.
(Jul 12, 2016 10:24:56 AM), Install, ACProductAction, err, ProductException: (error code = 1; message="Uninstall failed.")
STACK_TRACE: 12
ProductException: (error code = 1; message="Uninstall failed.")
    at ACProductAction.uninstall(ACProductAction.java:635)
    at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductAction(PureJavaProductServiceImpl.java:1954)
    at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.processActionsFailed(PureJavaProductServiceImpl.java:5145)
    at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:374)
    at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)
    at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)
    at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4570)
    at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3765)
    at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)

Regards

Prem

Experts,

Waiting for your response if you can give me any clue.

Regards

Prem

Hi,

New update on this, pls find the snapshot for reference. Ac_install log file error pasting below.

********************************************************************************
   Starting a new install instance at [July 14, 2016 11:17:41 AM GMT]
********************************************************************************
[July 14, 2016 11:18:03 AM GMT] CWLAA9008: The operating system Windows NT (unknown) 6.1 is not supported.
[July 14, 2016 11:18:03 AM GMT]

Regards

Prem

TSM server 5.5 and ISC is really old! I guess you have to install ISC on a Windows 2003 server OS.

Espen,

Thanks much I tried already on 2003 server also but lo luck same error.

Regards

Prem