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How long is "activation in progress" for free trial?

  • 1.  How long is "activation in progress" for free trial?

    Posted Tue May 07, 2024 07:57 AM

    I've installed the programme several housr ago and when trying to login I get an error message that I don't have a subscription in my IBMid. I do have a free trial in my profile but it says "Activation in progress". How long can I expect this activation will take? I need the programme quite urgently.



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    Maša Jambriško
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  • 2.  RE: How long is "activation in progress" for free trial?

    Posted Thu May 23, 2024 11:12 AM

    Hi @Maša Jambriško

    Are you still having this issue?

    Please go to the below link to open a license case

    https://www.ibm.com/support/pages/node/6333515

    Once there click on "Open a case for your SPSS Licensing request" this will take you to a screen where you can click on under Product Resources "Open a case to get help with SPSS License Issues"Fill in all the information and when you get to the section "Type of licensing request" you will pick "Other licensing requests (OTHER)"

    Please do that and someone from Technical Support will reply back to you



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    David Dwyer
    SPSS Technical Support
    IBM Software
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    Original Message