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How do I solve the authorisation problem on MacOC Catalina 10.15.6??

  • 1.  How do I solve the authorisation problem on MacOC Catalina 10.15.6??

    Posted Sat September 26, 2020 09:27 AM

    I have a valid authentication code and every time I try to register I get this:

    Authorization in progress ... (my code)

    Authorization failed.: You are not allowed to generate any more new licenses.

    * * * End Of Transaction. * * *

    No additional authorizations are permitted on this code. For assistance go to www.ibm.com/planetwide and select your country in order to place a support case online or by phone. Please have your IBM Customer Number or purchase details available.

    Click "Finish" to exit.

    Plese help





    #SPSSLicensing
    #SPSSStatistics
    #Support
    #SupportMigration


  • 2.  RE: How do I solve the authorisation problem on MacOC Catalina 10.15.6??

    Posted Mon September 28, 2020 06:24 AM

    Support Member​ Dear SPSS user,

     

    due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, authorization code, email address, etc...  need to be handled through the SPSS Licensing support page:

    https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing

    Use the blue button called “Open a case to get help with SPSS License issues” to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) so that we can immediately process your request.

     

    For licensing questions on Student and Gradpack versions, please reach out to your vendor or academic institution where you obtained the license:

    https://www.ibm.com/support/pages/spss-student-version-and-graduate-pack-resources

     

    IBM SPSS Technical Support

     





    #SPSSLicensing
    #SPSSStatistics
    #Support
    #SupportMigration