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How do I move a license from one user to another?

  • 1.  How do I move a license from one user to another?

    Posted Tue December 01, 2020 08:45 AM

    I need to move a license from one user to another user, which entails moving the license from one computer to another. How do I manage that?

    Kind regards, Thomas






    #SPSSStatistics
    #Support
    #SupportMigration


  • 2.  RE: How do I move a license from one user to another?

    Posted Wed December 02, 2020 07:35 AM

    Support Member​ 

    You need to open a ticket and provide the 20 digit authorization code you used in the past for licensing. Then, we can reset this code such that you can use it again on new machine. Please see below the options how to open a ticket:

     

    **

    Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, Authorization Code, email address, etc... need to be handled through either a normal Support ticket via link above or via the SPSS Licensing support page.

     

     

    A)   If you have a normal Support contract open a ticket on:

     

    https://www.ibm.com/mysupport/

     

     with your IBM customer number ICN.

     

     

    B)   If you do not have a Support contract use method below:

     

     

    Go to:

     

     

    https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing

     

     

    Use the blue button called “Open a case to get help with SPSS License issues” to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) such that we can immediately process your request.

     

     

    regards, IBM SPSS Technical Support






    #SPSSStatistics
    #Support
    #SupportMigration