Hi Michelle,
I agree with Mike.
You can try to open UpdateManager and select the Fix there to be downloaded to an image file.
This image file can then be transported to then target host when the target host does not have access to internet.
Additionally I would suggest to upgrade to at least 9.12 to get further assistance from Global Support Services.
Additional releases with long term support are 10.1, 10.3 and 10.5 which has been released recently in October 2019.
Regards,
Holger
#webMethods#Integration-Server-and-ESB#webMethods-Upgrade#webMethods-General