IBM MaaS360

IBM MaaS360

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  • 1.  Home Screen Setup does not apply

    Posted 10/03/19 04:42 PM
    I created a policy with a home/Lock screen photo set within the policy. After publishing the policy, the Home/Lock screens do not show the selected photo I added in the policy.

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    Melissa Kvern
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  • 2.  RE: Home Screen Setup does not apply

    Posted 10/04/19 08:59 AM
    Melissa, is this for iOS or Android?  Also it's been my experience that after publishing the policy, you might have to do a manual refresh on the device for it to check in and grab the latest policy update.

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    Ray Domingue
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  • 3.  RE: Home Screen Setup does not apply

    Posted 10/04/19 09:28 AM
    This is for iOS. I have rebooted the device and refreshed and the policy still has not taken effect.

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    Melissa Kvern
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    Original Message


  • 4.  RE: Home Screen Setup does not apply

    Posted 10/04/19 09:35 AM
    If you are using AppleDEP then be sure you're making the change under the Supervised Settings
    Otherwise, this won't apply to BYOD I believe.
    I hope this helps!
    Ray

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    Ray Domingue
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    Original Message


  • 5.  RE: Home Screen Setup does not apply

    Posted 10/04/19 09:39 AM
    Hi Melissa,

    It's a supervised device ?

    Noureddine

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    Noureddine LAAREJ
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    Original Message


  • 6.  RE: Home Screen Setup does not apply

    Posted 10/04/19 09:47 AM

    It is not.

     

    Melissa Kvern

    IT Technician- Computer Information Systems

    Lake Region HEALTHCARE

    mjkvern@lrhc.org

    Offc: 218.736.8587

     

    Remote Support:  https://get.teamviewer.com/missy-support

     

     

     

     



    ------Original Message------

    Hi Melissa,

    It's a supervised device ?

    Noureddine

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    Noureddine LAAREJ
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  • 7.  RE: Home Screen Setup does not apply

    Posted 10/04/19 09:50 AM
    this feature is only for supervised devices so it's normal that it does not work, 



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    Noureddine LAAREJ
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    Original Message


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