Hello,

i have had some problems with installing SPSS Analytics 26 on my computer. After several tries I finally managed, but now it says that I can not use the authorisation key, because it has already been used. somehow with all those fruitless tries to install the SPSS 26 software, somehow it once used the key and now it is useless. could someone reset the key for me and then i can install and authorise the SPSS 26 software on my computer. please help. thank you!

Dear Support Member​ 

Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, Authorization Code, email address, etc...   need to be handled through the SPSS Licensing support page:

https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing

Use the blue button called “Open a case to get help with SPSS License issues” to open a case. We accept Licensing only.

Include all required information (e.g. authorization code, lock-code, product version, ...) such that we can immediately process your request.

For licensing questions on Student and Gradpack versions, please reach out to your vendor or academic institution where you obtained the license.

https://www.ibm.com/support/pages/spss-student-version-and-graduate-pack-resources

Best regards.

Support Member​ 

IBM SPSS Technical Support