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Help needed: Upgrading Cognos Analytics from Trial to Standard Subscription Version

  • 1.  Help needed: Upgrading Cognos Analytics from Trial to Standard Subscription Version

    Posted 23 hours ago

    Hi everyone,

    I am trying to upgrade my Cognos Analytics web installation from the trial from within a course to a standard version. I am within the 30 days, but I can see no way to "move" my files from the [labeled as] expired trial to my new standard subscription.

    How can this be remedied? Is there someone I can email to get the content moved?

    Thanks for any assistance.