Hello, I am having a problem with my IBM SPSS Statistics Subscription Trial account.

My trial account has been stuck on "Your new seats are still processing" for more than 2 days. Because of this, I cannot access or use the "Manage Users" feature, and my SPSS activation/login is not working properly.

My account information shows:

• Authorized users: 1
• Assigned seats: 1
• Available seats: 0

I have already tried:

• logging out and logging in again
• restarting my laptop
• reinstalling SPSS
• checking Manage Devices

But the issue is still the same.

Could you please help reset or fix the trial seat activation on my account? Thank you.