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Hello, I tried to use a SPSS trial, but it doesnt let me activate my account even though Im using SPSS for the first time ever. It says Sorry, you have already used an IBM SPSS Statistics Subscription trial on this machine.

  • 1.  Hello, I tried to use a SPSS trial, but it doesnt let me activate my account even though Im using SPSS for the first time ever. It says Sorry, you have already used an IBM SPSS Statistics Subscription trial on this machine.

    Posted Sun November 22, 2020 03:57 AM

    Hello, I tried to use a SPSS trial, but it doesnt let me activate my account even though Im using SPSS for the first time ever. It says Sorry, you have already used an IBM SPSS Statistics Subscription trial on this machine.how to rectify it.






    #SPSSStatistics
    #Support
    #SupportMigration


  • 2.  RE: Hello, I tried to use a SPSS trial, but it doesnt let me activate my account even though Im using SPSS for the first time ever. It says Sorry, you have already used an IBM SPSS Statistics Subscription trial on this machine.

    Posted Wed November 25, 2020 10:53 AM

    Support Member

    I checked your e-mail address on trial database.

    Your trial is activated for this ID and would last until 21. December 2020 :

    crn:v1:bluemix:public:aspservice-service:global:a/c7c08ba8eb5d4f1db2117a066b6d50e2:3ae31cd8-9821-44e8-981d-d2cad95a8057::

    And you installed on a Windows 10 machine with this ID:

    "machineInfo": {

    "computerName": "MAHE-L480-19700",

    "hostName": "MAHE-L480-19700",

    "os": "WIN64",

    "osName": "Windows 10",

    "machineID": "GUID:76e4414b-481c-4fc9-86ab-250ab63c751c"

    However, on this same computer with ID GUID:76e4414b-481c-4fc9-86ab-250ab63c751c the trial was activated by another user on 19. December 2019.

    The user who already use the trial on this machine is (anonymized mail): kamatxxxxxxxxxxxSupport Member

    the ID was:

    crn:v1:bluemix:public:aspservice-service:global:a/e7b5c024f95f432ab13464f47114381f:c0a4616e-95b4-4cc9-b196-58a0cd4ff642::

    So the message you get is correct. The trial was used already on this machine and is expired on this computer.

    I am sorry but the trial can only be used for one user on one same computer and not for another user on the same machine within 365 days.

    You need to use a computer where the trial was not activated before, or purchase Subscription on a monthly basis.

    You can also ask your University if they have the code based SPSS Statistics product package for you.






    #SPSSStatistics
    #Support
    #SupportMigration