Global Business Analytics

Global Business Analytics

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Handling the "End of Support" transition: Best practices for OCM and user training?

  • 1.  Handling the "End of Support" transition: Best practices for OCM and user training?

    Posted 2 hours ago

    With the September 2025 end-of-support date for Maximo 7.6.1 getting closer, our team is deep into planning the move to MAS 8. While the technical side of the migration is well-documented, I am more concerned about the "human" element of the upgrade.

    For those of you who have already made the jump, how are you handling the change management and training for end users? The UI and workflows feel like a significant shift from the 7.6 version. Are you finding that role-based training is enough, or are you having to rethink your entire business process documentation?

    Any advice on avoiding the "productivity dip" during the first few weeks after go-live would be much appreciated.



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