IBM Guardium

IBM Guardium

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  • 1.  Gui not loading

    Posted 06/21/26 10:00 AM
    Edited by milad baousi 06/21/26 10:02 AM
      |   view attached

    Hello IBM Support Team,

    I am experiencing the Guardium GUI not loading issue.

    I reviewed the following IBM technote:

    https://www.ibm.com/support/pages/ibm-security-guardium-gui-not-loading-0

    Based on the article, I executed the following commands:

    • restore certificate keystore alias default tomcat

    • restart gui

    However, the issue was not resolved and the GUI is still not accessible.

    According to the technote, the problem occurs when the "tomcat" certificate alias is missing from the keystore. In my environment, the status of the Tomcat certificate/keystore appears different from the scenario described in the article. I have attached the output showing the current certificate and alias status for your review.

    Could you please help analyze the attached output and advise on the next troubleshooting steps? If required, I can also provide additional logs and must-gather data.

    Version of ibm guardium is bundle 11.545

    Thank you.

    My version ibm guardium is bundle 11.545

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    milad baousi
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  • 2.  RE: Gui not loading

    Posted 4 days ago

    This certificate seems to have expired. I suggest you try upgrading your Guardium appliance to a newer GPU version which should include a valid GUI certificate.



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    Olufemi "Femi" Adalemo
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