IBM Guardium

IBM Guardium

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  • 1.  Guardium STAP is not listed in STAP Control and STAP Status view.

    Posted Mon July 15, 2024 05:40 AM

    Hi,

    I installed the S-TAP Agent on Windows Server using GIM from GUI. I see, it's installed in Setup by client page, but it's not listed in S-TAP CONTROL and S-TAP Status Views.  Sniffering is not working as well.

    IBM Guardium Collector (11.490), S-TAP Agent 11.4/11.5.



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    Igor Korobkov
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  • 2.  RE: Guardium STAP is not listed in STAP Control and STAP Status view.

    Posted Tue July 16, 2024 01:28 AM

    Hi,

    Is the Windows S-TAP up and running? Is it connecting to the target collector? Do you see any error in Stap.ctl?
    You may run Win S-TAP must gather (diag.bat) and read summary.txt to check the connectivity to the collector and check if all the services are up and running, etc...

    If you open a support ticket and send Win S-TAP must gather (diag.bat output), the assigned engineer will review the logs and suggest the next action.

    Thanks,
    Satoshi



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    SATOSHI KAWASE
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    Original Message


  • 3.  RE: Guardium STAP is not listed in STAP Control and STAP Status view.

    Posted Tue July 16, 2024 01:57 AM

    Hi, 

    Wait for 24 hours, check it on the STAP control page. If it's not reflected, try to install it again.

    Thanks ,



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    ALBERT A
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    Original Message


  • 4.  RE: Guardium STAP is not listed in STAP Control and STAP Status view.

    Posted Tue July 16, 2024 05:10 AM

    Hi Igore,

    Have you installed GIM on CM or same collector as STAP?

    You need to check for open ports between db server and collector.

    Ports can be blocked on Firewall and/or windows db server.

    In case you have Central Manager, make sure ports between CM and collector is allowed on Firewall.



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    Regards,
    Rizwan Ali
    Senior Guardium Consultant
    Pakistan
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    Original Message


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