IBM Guardium

IBM Guardium

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  • 1.  Guardium GUI Not Coming Up Automatically - Inputs Required

    Posted 03/30/23 03:28 AM

    Respected Seniors, Hope all is well.

    This post is regarding asking inputs from your side. My Guardium Appliances are on v11.3 GPU 380, My Issue is whenever I execute " restart stopped_services " CLI command , Appliance GUI is getting down and not coming up automatically, I had to execute "restart GUI" CLI command to get GUI back.

    So, my question is " restart stopped_services " CLI command doesn't restart GUI ? Is this the way this command work ? Do you also faced such scenario ? Pls share your valuable inputs. Thanks a lot!

    Pls note that, my Appliances are Up and running and healthy. No, issue with space. 



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    Akash Parmar
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  • 2.  RE: Guardium GUI Not Coming Up Automatically - Inputs Required

    Posted 04/03/23 12:42 AM

    Hi Aakash,

    Might be some internal file corruption issue. Better you can check with IBM Support team.
    Thanks,
    Panendar Rao.C



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    PHANENDRA RAO CHAVANA
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  • 3.  RE: Guardium GUI Not Coming Up Automatically - Inputs Required

    Posted 04/03/23 09:19 AM

    Akash,
    There isn't enough information here to know what to do.
    1) is it only happening on one appliance?
    2) what is happening before you issue the "restart stopped services"? Why are you running it? Is there a process or something that is not working?
    3) How long was your appliance up before you did this?
    4) What was the health of the appliance before the restart? Locks of processes running? High CPU or memory?
    Restart stopped services does not restart the gui. 
    Once you isolate what is happening that requires the restart, then a system restart would likely be best (IMHO).
    Hope this helps.
    Jennifer



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    Jennifer Dodson
    Data Protection Managed Services
    Converge Technology Solutions Corp.
    Formerly Information Insights LLC
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    m: 469.502.8850
    convergetp.com | Jennifer.Dodson@convergetp.com
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    Original Message


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