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  • 1.  "Go to UI" not working for Db-Lite account

    Posted Mon February 03, 2025 11:40 AM

    Hello all,

    I apologize in advance if this is the wrong place to ask, but I am grasping for anything right now.

    I am brand new to DB2 and databases in general. I have just started the "IBM Data Engineering Professional Certificate" program in Coursera. I am super excited to learn and happy to get a chance to work with Db2.

    I have successfully provisioned a database:

    However - I cannot seem to do anything with it, as when I click on "Go to UI"

    I consistently get the error HWCCON0104E

    In the tutorial another screen always appears and people can do things like adding / modifying data.

    I am using Chrome, and have tried:

    • Clearing cookies
    • Using incognito mode
    • Restarting the PC
    • Using Edge
    • Using a different PC
    • Deleting and reprovisioning a new Db2 Lite Plan
    • Deleting and reprovisioning a new Db2 Lite Plan in a different location

    I created a ticket to Support Center but was told as this is a Technical Issue and I have a free account, I am not entitled to support.

    I have also tried going down the rabbit hole of using ChatGPT + CLI. The good news is that I can log in and see this instance with the same name, but the bad news is - I have no idea what I am seeing or how to use the CLI to do anything. Even if I could get it to work, I guess the UI still wouldn't, which is what the Coursera Course is based on.

    Does anyone have any advice? Is there something simple and stupid I have done which can be easily fixed? 

    Many thanks in advance,

    Peter



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    Peter Shaffer
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  • 2.  RE: "Go to UI" not working for Db-Lite account

    Posted Tue February 04, 2025 10:58 AM

    Bumping this as I am having precisely the same issue



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    Uri Strauss
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  • 3.  RE: "Go to UI" not working for Db-Lite account

    Posted Tue February 04, 2025 10:58 AM

    Peter - I am having the exact same issue. 

    I have additionally tried pasting the service credentials into a notepad - its a json object. 

    I looked into the credential and tried to confirm that the ID and URL of the instance were the same between the credential and the "Open UI" button, and they appeared to match. 

    Unfortunately I got no further. 

    Following for hopefully a resolution. 



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    Dylan Sargent
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  • 4.  RE: "Go to UI" not working for Db-Lite account

    Posted Wed February 05, 2025 09:37 AM

    Hello,

    I also have the exact same issue.

    Any solutions yet? 



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    Marcel Franse
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  • 5.  RE: "Go to UI" not working for Db-Lite account

    Posted Thu February 06, 2025 09:14 AM

    I also have the same issue.

    Even deleted the resource and created a new one. To no avail.



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    Serge Rielau
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  • 6.  RE: "Go to UI" not working for Db-Lite account

    Posted Thu February 06, 2025 09:19 AM

    I am also facing this issue.

    Regards

    Erik 



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    Erik Andersen
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  • 7.  RE: "Go to UI" not working for Db-Lite account

    Posted Mon February 10, 2025 06:39 AM

    Dear users who responded with the same problem:

    I just logged in after not having touched IBM cloud for about a week. I went to "Go to UI" and it worked directly. First time I have ever seen/used the UI and I cannot explain why it works now.

    Can anyone else who responded confirm it is working for them? 

    Many thanks,

    Peter



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    Peter Shaffer
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  • 8.  RE: "Go to UI" not working for Db-Lite account

    Posted Mon February 10, 2025 06:50 AM

    It also started working again for me eventually.

    didn't do anything different.

    Has anyone one getting EXPLAIN to work this?

    even the dedicated knob does not work, complaining that there are no explain tables. But I cannot  create explain tables does not work either.



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    Serge Rielau
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  • 9.  RE: "Go to UI" not working for Db-Lite account

    Posted Mon July 28, 2025 12:28 PM

    Any luck on how it started working. I am having the same issue. Also, I am doing the "IBM Data Engineering Professional Certificate" program in Coursera. Is it possible to complete the course without this working?

    Brad Delatte



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    Brad Delatte
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