IBM QRadar

IBM QRadar

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  • 1.  Getting "Unable to successfully validate supplied extension file" on "all" extensions from exchange download

    Posted Wed December 01, 2021 11:55 AM
    Hi,
    After getting the Qradar to run, and I see data coming in, I wanted to add extensions to it. I selected only extensions from community, however I seem to only get

    "Unable to successfully validate supplied extension file" when file is uploaded. I can't get it to install or even be added to "NOT INSTALLED"


    The ova I'm using was downloaded yesterday from IBM's pages. Any suggestions? I tried looking through the forum but couldn't find anything.


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    Christian Sennesvik
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  • 2.  RE: Getting "Unable to successfully validate supplied extension file" on "all" extensions from exchange download
    Best Answer

    Posted Wed December 01, 2021 01:14 PM
    Hello Christian,
    Did you obtain that extension from https://exchange.xforce.ibmcloud.com/hub?br=QRadar and ensure it's supported with your QRadar version?

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    Todd NIEHOFF
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  • 3.  RE: Getting "Unable to successfully validate supplied extension file" on "all" extensions from exchange download

    Posted Wed December 01, 2021 05:20 PM
    Hi Christian,

    you should consider, that pulsedive is an Extension for ibm Security SOAR Apphost and Not for QRadar SIEM…

    Regards,
    Ralph

    ------------------------------
    Ralph Belfiore
    SIEM Expert
    pro4bizz GmbH
    Karlsruhe
    +4972190981727
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  • 4.  RE: Getting "Unable to successfully validate supplied extension file" on "all" extensions from exchange download

    Posted Thu December 02, 2021 03:36 AM
    Thanks both, I clicked on community apps, and was to quick :)

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    Christian Sennesvik
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  • 5.  RE: Getting "Unable to successfully validate supplied extension file" on "all" extensions from exchange download

    Posted Mon January 15, 2024 04:34 AM

    Is it Solved?

    Can you suggest me the solution??

    Regards,

    Siddhartha



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    Siddhartha Pattanayak
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  • 6.  RE: Getting "Unable to successfully validate supplied extension file" on "all" extensions from exchange download

    Posted Mon January 15, 2024 04:48 AM

    Hello, 

    This app is to be installed on our IBM Security QRADAR SOAR product and QRADAR SIEM.

    So it is not possible to install. If you are getting a failure with QRadar SOAR then please reach out to this product team via their forum:

    https://ibm.biz/soarcommunity



    ------------------------------
    Comghall Morgan
    QRadar Support Architect
    IBM
    ------------------------------