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  • 1.  FTP Poller Handler Error in IBM APIC - "Cannot allocate polling event"

    Posted 06/10/25 03:17 AM

    Hi everyone,

    I'm working with a Multi-Protocol Gateway on my local IBM APIC (DataPower Gateway), and I'm trying to configure an FTP Poller Handler to fetch files from an FTP server. However, I'm running into the following error in the logs:

    3:11:30 AM file-poller error
    1434
    0x80e000c8

    To verify connectivity, I tried connecting to the same FTP server via Windows CMD prompt using the same credentials, and it worked. I was able to list and access the file without any issues.

    Here's what I'm trying to confirm:

    • Am I using the correct FTP Poller configuration?

    • Is there something I might be missing in terms of DataPower configuration or directory permissions?

    Any help or guidance from the community would be really appreciated.




    ------------------------------
    Gibin G Luke
    ------------------------------


  • 2.  RE: FTP Poller Handler Error in IBM APIC - "Cannot allocate polling event"

    Posted 06/10/25 03:37 AM
    Edited by Ajey Chekravarthi 06/10/25 03:46 AM

    Hi Gibin,

             password with '@' can not be passed directly,

             Instead please go to useragent which is mapped inside xml-manager.

             URL matching expression = ftp://10.16.10.30:22/* ,  username = user2 , password = 

    P@ssw0rd123


             Target directory = ftp://10.16.10.30:22%2Fuser2/
             otherwise change the password with out @ and try - ftp://user2:Pssw0rd123@10.16.10.30/user2/

    [Eg:]



    ------------------------------
    Ajey Chekravarthi
    ------------------------------



  • 3.  RE: FTP Poller Handler Error in IBM APIC - "Cannot allocate polling event"

    Posted 06/10/25 04:06 AM

    Hi Ajey Chekravarthi,

    Thanks for your response.

    I tried mapping the User-Agent inside the XML Manager as you suggested, but unfortunately, I'm still encountering the same error.

    3:59:22 AM file-poller error
    1434
    0x80e000c8



    Just to confirm, when I connect to the same FTP server using FileZilla, I'm able to successfully access the file without any issues.

    Please let me know if there's anything else I might be missing.

    Thanks again for your support!

     



    ------------------------------
    Gibin G Luke
    ------------------------------

    Original Message


  • 4.  RE: FTP Poller Handler Error in IBM APIC - "Cannot allocate polling event"

    Posted 06/10/25 04:51 AM

    Hi Gibin,

               Check the tcp connection from datapower to remote system.

               change the log level to debug mode and see any stream error with remote connection reset is happening (or) not.



    ------------------------------
    Ajey Chekravarthi
    ------------------------------

    Original Message


  • 5.  RE: FTP Poller Handler Error in IBM APIC - "Cannot allocate polling event"

    Posted 06/10/25 06:22 AM
    Edited by Ajey Chekravarthi 06/10/25 08:01 AM

    Hi Gibin,

                 Created a sftp protocol to show demo where our environment are cipher enabled connection.
                 Here i have used static filename and for dynamic please apply a xslt with route-uri function.

    Sample sftp polling: successful case 

    After successful connection sending to another location:

    remote folder:

    destination folder:

    SFTP screen:



    ------------------------------
    Ajey Chekravarthi
    ------------------------------

    Original Message


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