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  • 1.  FileInputNode hangs with sftp settings

    Posted 04/15/24 03:29 AM

    Hi All

    Anyone experience a freeze in a flow that uses the fileinput node to retrieve messages over sftp?

    We have seen this happen a couple of times. The flow itself won't stop afterward, we have to restart the integration server. After the restart everything works fine again.



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    Regards
    Matthias Blomme
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  • 2.  RE: FileInputNode hangs with sftp settings

    Posted 04/22/24 07:39 AM

    Hello Matthias Blomme,

    We are frequently facing the same issue. When our flow tries to drop the file to our end customer via SFTP it doesn't works but once we restart the integration server our files get dropped to the required destinations.It seems like the FileInput/FileOutput node is holding the session or waiting for the connection.

    Regards

    Aniket Ghadge



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    Aniket Ghadge
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  • 3.  RE: FileInputNode hangs with sftp settings

    Posted 04/23/24 05:29 AM
    Hi Aniket 

    there is a timeout that you can set in the FTP policy. That combined with retry setting on the node should work. looking into that right now, will let you know what happens. 

    Regards
    Matthias 





  • 4.  RE: FileInputNode hangs with sftp settings

    Posted 05/03/24 07:34 AM

    Hi Aniket

    Feedback from support is that setting the timeoutInterval property on the sftp policy should do the trick. Otherwise, the flow might end up in an endless wait loop.

    If a problem arises with the connection, it will timeout after that interval and reconnect. This is not the same as a retry and is purely related to the connection itself.



    ------------------------------
    Regards
    Matthias Blomme
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  • 5.  RE: FileInputNode hangs with sftp settings

    Posted 05/16/24 03:17 AM

    Hello Matthias

    We were facing this issue aswell, but this was solved when we upgarded the ace image to the latets version. So it was a bug in the ace version. Which version are you currently using?

    Regards,

    Kjetil Svihus



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    Kjetil Svihus
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  • 6.  RE: FileInputNode hangs with sftp settings

    Posted 05/16/24 03:25 AM

    Hi Kjetil 

    I was using 12.0.9.0. Support never mentioned this was a bug that an upgrade would fix, it was rather clear that this was expected behaviour. Now the freeze might indeed be a bug that was fixed in a newer java version. But I will set the timeout parameter regardless, can't hurt :).



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    Regards
    Matthias Blomme
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  • 7.  RE: FileInputNode hangs with sftp settings

    Posted 05/16/24 03:36 AM

    I see, let me know how it works after the setting :)

    We captured the trace files for the bug and sent to IBM team, and they stated that the fix for the bug is in ace12.0.12.0. After upgrading we have not seen the issue. 

    Regards,

    Kjetil Svihus



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    Kjetil Svihus
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