Hi Wessam,
I know this is old thread alreday. Can you please let us know how you have solved the issue?
Recently we have also faced with exactly same issue where user task is getting status to completed but BPM step is not moving to next step. For us there was some issue in UM for internal publishing to PERestartTopic. Due to some issue IS user was not removed for publish allowed list. After fix its working now.
Thanks!
Baharul Islam
#webMethods-BPMS#webMethods#webMethods-BPMS-Free-Trial