Originally posted by: mmalins

I have two Power7 750s (with the same firmware level) being managed by the one HMC. On one 750 I get all the LPARs displayed and the VIOS LPAR in its separate page. On the other 750 I can see the VIOS LPAR but always get "Failed to load data" in a red popup window when I want to see all the non-VIOS LPARs. This has happened before and after loading service pack 1. Can anyone tell me what the GUI is looking for when it tries to build its list of LPARs.

I presume there is some configuration difference between the two 750s but I can't guess what. Of course the classic interface works perfectly for all LPARs on both 750s.

Thanks,

Stephen Linsdell

Originally posted by: nagger

My three tips for the short term  i.e. before the GA version arrives:

1. Restart the HMC regularly - don't let it run for days and weeks.
2. Use the hscroot user - some features just seem to work better.
3. After the HMC SP1 upgrade on you browser complete flush your browser cache - this stops the HMC finding "old stuff".

But like I said these are only needed temporary.

Hope this helps, cheers, Nigel

Originally posted by: Vinoth Rajasekaran

Stephen,

GUI error in red popup could be because of a backend issue as well. Backend layer used by the tech preview GUI is a GA'd code. Can you able to repeat the error scenario and immediately after the error is hit, can you upload the /varhsc/log/FFDC.log and Audit.log from the same folder?

I can take a look to clear if not because of any backend layer issues

Thanks,

vinoth

Originally posted by: Vinoth Rajasekaran

You can email the logs to vinoth.rajasekaran@in.ibm.com.

Thanks,

vinoth

Originally posted by: mmalins

Hello VInoh,

Thank you for your offer to look at the files. However there aren't files named audit.log or ffdc.log in the /var/hsc/log directory. Are these really the file names? There are files like iqyylog.log that I suspect contain some of the info you might want. Can you confirm where the files are, what their real names are and how I get them please?

Thanks,

Stephen

Originally posted by: manjunathns

FFDC.log and Audit.log are in /var/hsc/log/wlp directory of HMC. FFDC files are quite big in size. So you might want to zip the files before emailing. Thanks!

-Manju

Originally posted by: Vinoth Rajasekaran

The error was due to an backend (RESTful web services layer) error,

Caused by: javax.xml.bind.JAXBException: ERROR:  value=10 is out of range for this type min=65536 max=2147483647
        at com.ibm.pmc.jaxb.impl.uom.DynamicReconfigurationConnectorIndex.setValue(DynamicReconfigurationConnectorIndex.java:85)
        ... 95 more
Caused by:
java.lang.RuntimeException: REST006D Unexpected exception mapping single property BasePartition.PartitionIOConfiguration.TaggedIO.AlternateConsole

REST layer is getting an unsupported value of 10 from IBMi partition for data type DRCIndex.

Attribute is BasePartition.PartitionIOConfiguration.TaggedIO.AlternateConsole

Stephen mentioned this is as unused IBMi partition created years back. He removed the partition and GUI successfully launched.