IBM Business Analytics

 View Only

  • 1.  failed login

    Posted 05/25/23 11:18 AM

    When I try to open any report such as Labor Claimed by Month, Labor Claimed by Year, My Labor Claimed by Month or Year, etc, I receive an error message. Basically this application is useless to me at this point. A snippet of the message is attached. These reports are extremely helpful for me. 

    screen shot of error


    ------------------------------
    Edward Mackereth
    ------------------------------


  • 2.  RE: failed login

    Posted 05/26/23 02:56 AM

    Presumably these reports worked before? If so, what's changed since? The error you've inlcuded appears to be related to the database - has it moved, has the security changed, has someone altered the connection in Cognos?



    ------------------------------
    Chris Turner
    ------------------------------



  • 3.  RE: failed login

    Posted 05/31/23 07:05 AM

    I thought I replied to this in the community, but perhaps not. Responses in red below:

    Presumably these reports worked before? Yes they worked.

    If so, what's changed since? As user I would have no idea what changed, not even my password has changed since I last accessed them.

    The error you've inlcuded appears to be related to the database - has it moved, has the security changed, has someone altered the connection in Cognos? I am just a user of this application, I have no insight into the configuration or location of the database.

    Ed Mackereth, CISSP

    Security Operations Center Manager, Cyber and Biometrics

    IBM Consulting, U.S. Federal

    1 304 788 8423 Office

    1 240 580 0610 Mobile

    ed.mackereth@us.ibm.com

     




    Original Message


  • 4.  RE: failed login

    Posted 06/01/23 06:39 AM

    Now when I try the link that I normally used to get to these reports - https://baccbcap.w3-969.ibm.com/ca/bi/?perspective=home

    I receive this message: CSIAQ0154E The system cannot find the client with identifier [N2ZjY2Q5OGUtNGNjOS00]

     

    Obviously something has changed however I am not able to figure out where to go to get the reports.

     

    Ed Mackereth, CISSP

    Security Operations Center Manager, Cyber and Biometrics

    IBM Consulting, U.S. Federal

    1 304 788 8423 Office

    1 240 580 0610 Mobile

    ed.mackereth@us.ibm.com

     




    Original Message


  • 5.  RE: failed login

    Posted 06/02/23 06:37 AM

    I discovered the issue, the site was in the process of upgrading and there is a different url to use. This ticket/thread can be considered closed



    ------------------------------
    Edward Mackereth
    ------------------------------

    Original Message


Related Content