Hello All,

I am generating automatically FA from X12 4010 850 message. its generating however when I am seeing this MWS of transaction tab, it is displaying as X12 Envelope instead of X12 4010 997.

I checked the X12 4010 997 document and it is already installed.

Please help

Thanks,
Tanveer

Please check your corresponding TN TPA whether the splitOption is set to Transaction level and that way you should see all 3 parts X12 Envelope,X12 Group and X12 4010 997 in the Transaction Analysis page.

HTH,
RMG

Hello RMG,

Yes, in inbound TN TPA(850 message) of splitOption is set to Transaction however still I am getting the same X12 Envelope message.

Thanks,
Tanveer

Strange it shouldn’t and also did you check the right customer specific TPA or using default TPA?

HTH,
RMG

Yes, its strange. However one interesting thing I can see if I am just copying the FA message and submitting it to TN, I can see all three 3 TN document type(X12 Envelope, X12 Group and X12 4010 997) in transaction.

Thx, Tanveer

You mean are you seeing all 3 splits in the TN Console as expected?

Yes, When I am manually sending FA to TN.

Thx, Tanveer

OK as it should…Please open a ticket with SAG support and followup if this still an issue with in MWS pages.

HTH,
RMG