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  • 1.  External Metdata Provider - BmtMDProviderMain - results in cryptographic error

    Posted Tue December 20, 2022 06:38 AM
    Hi Team,
    We have Cognos IF9 installed on GCP VM. We do get below errors even with fresh installation without configuring any IP/host and starting the servers - just having local host entries in cogstartup.xml.

    We have verified the required libraries, everythign seems to be fine. Has anyone faced this issue?
    Can you please help on this issue?
    CCL-SRV-0508 The BIBusTKServer process could not initialize Cryptographic Security Services.
    <errorDetail><errorCode>-13</errorCode><errorMessage>CAM-CRP-0287 Unable to read the CRYPTO section of the 'cogstartup.xml' configuration file.</errorMessage></errorDetail>

    Thanks!

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    Dhanush
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    #CognosAnalyticswithWatson


  • 2.  RE: External Metdata Provider - BmtMDProviderMain - results in cryptographic error

    Posted Tue December 20, 2022 06:39 AM
    Hi Team,

    We do have regenerated the cryptographic keys multiple times, but no luck so far.

    Thanks!

    ------------------------------
    Dhanush
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  • 3.  RE: External Metdata Provider - BmtMDProviderMain - results in cryptographic error

    Posted Tue December 20, 2022 09:47 AM
    Hi Dhanush,

    BmtMDProviderMain is related to Framework Manager. Did you setup the access to the Content Store? Are you able to test a working access to the Content Store?

    Is it a brand new installation? Which version?

    It looks like the crypto keys are corrupted.

    Best regards,

    ------------------------------
    Patrick Neveu
    Positive Thinking Company
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