Platform

Platform

A place for Apptio product users to learn, connect, share and grow together.

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  • 1.  Extending Gamification

    Posted Wed May 23, 2018 02:23 PM

    TBH, I pretty much love this site. It's clean and easy to use. There is a tremendous amount of content and a large group of people who care about what they do. It's a rather welcoming community.

     

    The idea of gamification isn't exactly new. Rewarding people for behavior seems trivial, but is a core concept in motivation. And it's basically free to give people points for doing stuff. I mean, it's not a raise, it's just fake badges.

     

    But it works. And good design can seriously shape user behavior. For you Apptio folks, I'm preaching to the choir. Ya'll have obviously bought into using it to drive participation in this community. And as far as it's been taken, there's still some room for growth.

     

    1. Additional badges for meeting certain metrics
      1. Create 25/50/100 of something
      2. Take all of the training courses
      3. Get 100 on the test the first time (I did not)
      4. Give them sick names, like "Cheese Grater", "Scorpion","Gaper/Jerry"; make lots of 80's pop culture references
    2. Bring gamification to the Apptio product
      1. Can be granted by TBMAs or by hitting metrics
      2. Drive user adoption and exploration of the product
      3. Encourage healthy competition between users to leverage the platform
      4. Push TBMAs to produce the most effective content

     

    I'm far more serious about point number 2. This product created an entire business space. It's the proverbial "killer app" and it's value is so obvious that adoption is pretty much guaranteed. You (Apptio) know which squeezes produce the most efficient juice. Throw down some breadcrumbs - badges, points, whatever, to lead us the right way. And let's keep enjoying the journey. Thanks for your time.


    #Platform


  • 2.  Re: Extending Gamification

    Posted Thu May 24, 2018 01:46 PM

    Hey @Tim Robbins I am loving your ideas!  I am not sure how we would be able to incorporate number 2 but I am tagging @Rhonda Keller so we can have this in the back of our minds.  We unfortunately are a bit limited with our gamification through our platform but we hope to move to a different platform this year where we might be able to implement more gamification.

     

    Keep those ideas coming, we love hearing feedback!


    #Platform


  • 3.  Re: Extending Gamification

    Posted Thu May 24, 2018 02:30 PM

    Oh #2 is brilliant. If this ends up in an Apptio Hackathon, I promise to give you credit @Tim Robbins. I've been working on an all up organizational certification...like those certified wildlife habitats "this company has everything necessary for a healthy TBM" I included usage benchmarks but it never occurred to me that the rewards should be in the product. Of Course! 


    #Platform


  • 4.  Re: Extending Gamification

    Posted Thu May 24, 2018 03:33 PM


  • 5.  Re: Extending Gamification

    Posted Thu May 24, 2018 07:00 PM

    Here is another perspective on #2. If you buy the premise that the main stakeholders for TBM are IT executives, they are not a group known for playing games while at work. At least in my experience.

    Gamification in this forum is obviously working great. I do enjoy it a great deal. Not sure is such a great idea in the context of the product.


    #Platform


  • 6.  Re: Extending Gamification

    Posted Fri May 25, 2018 10:22 AM

    Yes agreed, I don't even try for gamification at the C / exec level.  What we're thinking is TBMA targeted. 


    #Platform


  • 7.  Re: Extending Gamification

    Posted Fri May 25, 2018 10:44 AM

    Yeah, thanks for the clarification on my admittedly vague statement. Definitely targeted for producers versus consumers.


    #Platform