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Every time I quit (not force quit) Statistics, Finder tells me it was unexpectedly terminated.

  • 1.  Every time I quit (not force quit) Statistics, Finder tells me it was unexpectedly terminated.

    Posted Wed April 05, 2023 12:24 PM
    See subject. Plus on next launch, Stats shows the Error Reporting Service window. The „show more" button and Terminal output are quoted below.
    This is on macOS 11.6.4.

    Besides this, Stats appears to be working normal.
    What should I do to avoid this behavior?


    +++++++++ Show more +++++++++++++

    Application information: 
      Unicode: ON
      SPSS Locale: German (Germany)
      Server Remote: false
      System Locale: German (Germany)
      CrashId: 424
      Output Language: German
      Version: 
        featureCode: STATISTICS
        build: 14
        onPrem: true
        name: IBM SPSS Statistics 
        version: 28.0.1.1
      LaunchId: 1207.1
      Workbook: false
      UI Language: English

    crashLogs: 
      client: 
        Steps: 23 (100ms sampling interval)
        Time Since Wake: 7440s
        Timeline format: stacks are sorted chronologically
        Fan speed: 1204 rpm
        Active cpus: 8
        Parent: launchd [1]
        Time Awake Since Boot: 24169s
        object_21: 23  ??? [0x114530188]
        Process: stats (SPSS Statistics) [12527]
        object_17: --------------------------------------------------
        CPU Time: 0.015s (61.3M cycles, 34.8M instructions, 1.76c/i)
        object_16: Use -i and -heavy to re-report with count sorting
        object_14: --------------------------------------------------
        23  os: :PlatformEvent::park(long) + 364 (libjvm.dylib + 4768484) [0x1080752e4]
        UUID: 51BFA970-5B4D-32F4-80A9-68BAD85A930B
        Num samples: 23 (1-23)
        Footprint: 504.00 MB
        Hardware model: iMac17,1
        Architecture: x86_64
        Build Version: 28.0.1.1
        Duration: 31.46s
        Time Since Fork: 108s
        Duration Sampled: 2.30s (process was unresponsive for 29 seconds before sampling)
        App Version: 28.0.1.1
        Report threshold: 2.5s
        UID: 501
        object_26: 23  __psynch_cvwait + 10 (libsystem_kernel.dylib + 15582) [0x7fff204fecde]
        object_27: *23  psynch_cvcontinue + 0 (pthread + 21269) [0xffffff80035e8315]
        23  SharedRuntime: :complete_monitor_locking_C(oopDesc*, BasicLock*, JavaThread*) + 151 (libjvm.dylib + 5168269) [0x1080d6c8d]
        Note: 1 idle work queue thread omitted
        Event: hang
        Heaviest stack for the main thread of the target process: 
        23  ObjectMonitor: :EnterI(Thread*) + 659 (libjvm.dylib + 4704409) [0x108065899]
      pid: 12527

    System information: 
      Screen: 
        Bound: 
          MinX: 0.0
          MinY: 0.0
          Height: 1440.0
          Width: 2560.0
        Height: 1440
        PixelSize: 24
        Width: 2560
      CPU: 
        Type: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
        Frequency: 4000
        Count: 8
      Operating System: 
        ProductName: macOS
        kernel: Darwin 20.6.0 x86_64
        ProductVersion: 11.6.4
      Physical Memory: 
        Size: 24.00GB
        Free: 9.16GB

    logs: 
      last: 
        command:  KILL:Kill command received.
        timestamp: 1680711260044
      Client Events: 
        last: 
          command:  KILL:Kill command received.
          timestamp: 1680711260044
        clientEvents.jnl: 
          0: 1680711151467  START:Starting Statistics
          1: 1680711153497  Core start status:RUNNING
          2: 1680711155385  New:Data
          3: 1680711155386  New:Dataset
          4: 1680711161193  connected:server
          5: 1680711161218  New:Output
          6: 1680711178559  server:Das Datum für die Lizenzverlängerung ist verstrichen.  IBM SPSS Statistics funktioniert nicht mehr, wenn nicht bald eine neue Lizenz installiert wird .
          7: 1680711220010  Close:Data
          8: 1680711220010  Close:Data
          9: 1680711220010  New:Data
          10: 1680711220043  New:Dataset
          11: 1680711227366  analyze_desc_stat_frequency:Launch
          12: 1680711260044  KILL:Kill command received.
          13: 1680711260061  PID  %CPU %MEM CPU ELAPSED     UTIME COMM: 12527   0,0  2,6   0   01:50   0:44.73 stats
          14: 1680711260075  PID  %CPU %MEM CPU ELAPSED     UTIME COMM: 12534   0,9  0,1   0   01:47   0:01.30 spssengine
      Syntax Journal: 
        command.jnl: 
          0: 1680711155526  extension
          1: 1680711155819  extension
          2: 1680711155847  extension
          3: 1680711155877  extension
          4: 1680711155908  extension
          5: 1680711155940  extension
          6: 1680711155972  extension
          7: 1680711156003  extension
          8: 1680711156036  extension
          9: 1680711156068  extension
          10: 1680711156101  extension
          11: 1680711156131  extension
          12: 1680711156162  extension
          13: 1680711156193  extension
          14: 1680711156225  extension
          15: 1680711156256  extension
          16: 1680711156286  extension
          17: 1680711156316  extension
          18: 1680711156347  extension
          19: 1680711156378  extension
          20: 1680711156422  extension
          21: 1680711156451  extension
          22: 1680711156479  extension
          23: 1680711156508  extension
          24: 1680711156524  extension
          25: 1680711156528  extension
          26: 1680711156533  extension
          27: 1680711156537  extension
          28: 1680711156542  extension
          29: 1680711156547  extension
          30: 1680711156553  set locale
          31: 1680711156554  set olang
          32: 1680711158338  _DATASET
          33: 1680711158348  _DATASET NAME
          34: 1680711161227  set tlook: none
          35: 1680711161262  set tlookw: none
          36: 1680711161262  set footnote: true
          37: 1680711161302  set ctemplate: none
          38: 1680711161339  set tablesummary
          39: 1680711161447  set outappearance
          40: 1680711161515  set _stemplate
          41: 1680711161560  set sigless: true
          42: 1680711161590  set tfit: both
          43: 1680711161619  set _otemplate
          44: 1680711161702  set threads: auto
          45: 1680711161702  set sigless: true
          46: 1680711161702  set rng
          47: 1680711161702  set tnumbers: both
          48: 1680711161702  set onumbers
          49: 1680711161702  set digitgrouping: no
          50: 1680711161702  set tlook: none
          51: 1680711161702  set tlookw: none
          52: 1680711161702  set tablesummary
          53: 1680711161702  set mioutput
          54: 1680711161702  set ovars
          55: 1680711161702  set displaymv: no
          56: 1680711161702  set small
          57: 1680711161702  set tvars: both
          58: 1680711161702  set basetxtd
          59: 1680711161702  set pdflang
          60: 1680711161702  set leadzero: no
          61: 1680711161702  set width
          62: 1680711211027  SET
          63: 1680711211028  set olang
          64: 1680711211059  set locale
          65: 1680711211075  set autorecovery: false
          66: 1680711211093  set small
          67: 1680711211124  set threads: auto
          68: 1680711211139  set sigless: true
          69: 1680711211200  set basetxtd
          70: 1680711211214  set digitgrouping: no
          71: 1680711211244  set tlook: none
          72: 1680711211272  set tlookw: none
          73: 1680711211272  set footnote: true
          74: 1680711211318  set tablesummary
          75: 1680711211361  set mioutput
          76: 1680711211390  set leadzero: no
          77: 1680711211436  set outappearance
          78: 1680711218875  GET
          79: 1680711218968  GET FILE
          80: 1680711220023  DATASET
          81: 1680711220042  DATASET NAME
        last: 
          command:  DATASET NAME
          timestamp: 1680711220042


    +++++++++ Terminal +++++++++++++

    Last login: Wed Apr  5 18:01:26 on ttys000
    /Applications/IBM\ SPSS\ Statistics/SPSS\ Statistics.app/Contents/MacOS/stats ; exit;
    (base) fw@fwiMac ~ % /Applications/IBM\ SPSS\ Statistics/SPSS\ Statistics.app/Contents/MacOS/stats ; exit;
    CoreSVG has logged an error. Set environment variabe "CORESVG_VERBOSE" to learn more.
    #
    # A fatal error has been detected by the Java Runtime Environment:
    #
    #  SIGSEGV (0xb) at pc=0x0000000177d704e3, pid=11783, tid=0x000000000000dd07
    #
    # JRE version: OpenJDK Runtime Environment (8.0_312-b07) (build 1.8.0_312-b07)
    # Java VM: OpenJDK 64-Bit Server VM (25.312-b07 mixed mode bsd-amd64 compressed oops)
    # Problematic frame:
    # C  [libstrtable.dylib+0x94e3]  _ZN11FacSTInFile5CloseEv+0x13
    #
    # Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
    #
    # An error report file with more information is saved as:
    # /Applications/IBM SPSS Statistics/SPSS Statistics.app/Contents/hs_err_pid11783.log
    #
    # If you would like to submit a bug report, please visit:
    # The crash happened outside the Java Virtual Machine in native code.
    # See problematic frame for where to report the bug.
    #
    zsh: abort      /Applications/IBM\ SPSS\ Statistics/SPSS\ Statistics.app/Contents/MacOS/stats
    Saving session...
    ...copying shared history...
    ...saving history...truncating history files...
    ...completed.
    Deleting expired sessions...     169 completed.

    [Prozess beendet]



  • 2.  RE: Every time I quit (not force quit) Statistics, Finder tells me it was unexpectedly terminated.

    Posted Wed April 05, 2023 12:33 PM

    I don't know what's happening, but I do see this in the report (in German):

    "The license renewal date has passed. IBM SPSS Statistics will stop working unless a new license is installed soon."

    Something gone wrong with licensing, perhaps?



    ------------------------------
    Rick Marcantonio
    Quality Assurance
    IBM
    ------------------------------

    Original Message


  • 3.  RE: Every time I quit (not force quit) Statistics, Finder tells me it was unexpectedly terminated.

    Posted Wed April 05, 2023 12:57 PM
    That's right. The semester license formally ended on April 1, but Stats still works in the first month of each new semester. The behavior started already in February. In the next weeks, I'm going to use Stats more intensively, so it's a bit annoying.

    Maybe I'll wait and see what happens after installing the new semester license. However, I want to delay that as long as possible, because I'd rather not have a version change during the current project (which would be the case when switching to the new semester license).






    Original Message