Hi,

We just upgraded our system from 11.1.7 to 11.2.2 and we noticed that Event Studio is not working properly.  It is opening in Firefox, but the Lay-out is completely scrambled and no icons are shown.

When we compare the icon paths with those in our previous version with DevTools, then we notice that in the working version (11.1.7) the path of the icons is relative, where in 11.2.2 the icon paths are fixed.

Does anyone know how we can fix this?

Many thanks,
Stephan


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Stephan Quintelier
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#CognosAnalyticswithWatson

Hello Stephan,

do you have an explanation for this problem?I'm facing the same issue.

Best regards

Elias

------------------------------
Elias Mahla
------------------------------

Original Message:
Sent: Wed April 27, 2022 04:52 AM
From: Stephan Quintelier
Subject: Event Studio shows no icons after upgrade to 11.2.2

Hi,

We just upgraded our system from 11.1.7 to 11.2.2 and we noticed that Event Studio is not working properly.  It is opening in Firefox, but the Lay-out is completely scrambled and no icons are shown.

When we compare the icon paths with those in our previous version with DevTools, then we notice that in the working version (11.1.7) the path of the icons is relative, where in 11.2.2 the icon paths are fixed.

Does anyone know how we can fix this?

Many thanks,
Stephan


------------------------------
Stephan Quintelier
------------------------------

#CognosAnalyticswithWatson

Hi Elias,

I've seen a similar issue related to missing custom skins subdirectory. Please check the following article:
https://www.ibm.com/support/pages/node/565299

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company
------------------------------

Original Message:
Sent: Tue January 24, 2023 07:24 AM
From: Elias Mahla
Subject: Event Studio shows no icons after upgrade to 11.2.2

Hello Stephan,

do you have an explanation for this problem?I'm facing the same issue.

Best regards

Elias

------------------------------
Elias Mahla

Original Message:
Sent: Wed April 27, 2022 04:52 AM
From: Stephan Quintelier
Subject: Event Studio shows no icons after upgrade to 11.2.2

Hi,

We just upgraded our system from 11.1.7 to 11.2.2 and we noticed that Event Studio is not working properly.  It is opening in Firefox, but the Lay-out is completely scrambled and no icons are shown.

When we compare the icon paths with those in our previous version with DevTools, then we notice that in the working version (11.1.7) the path of the icons is relative, where in 11.2.2 the icon paths are fixed.

Does anyone know how we can fix this?

Many thanks,
Stephan


------------------------------
Stephan Quintelier
------------------------------

#CognosAnalyticswithWatson