IBM QRadar

IBM QRadar

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  • 1.  Error with X-Force Trial Subscription

    Posted Thu June 24, 2021 08:45 AM

    After I applied a free X-Force trial, the system keeps auto-applying new free X-Force trial these two days and sending me emails about that "Your IBM subscription is ready to use". There is already 13 X-Force trials have been appeared via my personal page. By the way, I cannot access to any of those subscription. There is an error with my accessing.



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  • 2.  RE: Error with X-Force Trial Subscription

    Posted Tue July 20, 2021 03:29 PM

    Is this still an issue for you, does the dashboard on https://myibm.ibm.com/dashboard/ list any unusual information. if yes, you should try emailing: issyssup.

    I would probably recommend that you confirm if you can retrieve data using the API. For example, you can authenticate (https://exchange.xforce.ibmcloud.com/settings/api) and use any IP address to see if you can get data with the interactive API.

    • https://api.xforce.ibmcloud.com/doc/#IP_Reputation_get_ipr_history_ip
    • https://api.xforce.ibmcloud.com/ipr/history/8.8.8.8

    If your free account is not working as expected after you try with your API key, I would email the address listed at the start of this response for further help.



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  • 3.  RE: Error with X-Force Trial Subscription

    Posted Thu December 23, 2021 03:14 PM

    Same problem here too. Absolutely impossible to get into account after registration. Ended up in a registration loop, which resulted in an error message.



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    #Support
    #SupportMigration