While installing TWS upgraded version, getting below error.

00:00.63 ERROR [main] com.ibm.cic.agent.internal.ui.AgentUI reportStatus
  Could not load SWT library. Reasons:
        /usr/common/TWS/agent.installer.aix.gtk.ppc_1.9.2007.20240131_1836/configuration/org.eclipse.osgi/783/0/.cp/libswt-pi-gtk-4630.a (      0509-022 Cannot load module /usr/common/TWS/agent.installer.aix.gtk.ppc_1.9.2007.20240131_1836/configuration/org.eclipse.osgi/783/0/.cp/liblibswt-pi-gtk-4630.a.so.
        0509-026 System error: A file or directory in the path name does not exist.)
        swt-pi-gtk (Not found in java.library.path)
        /roothome/.swt/lib/aix/ppc/libswt-pi-gtk-4630.a (       0509-022 Cannot load module /roothome/.swt/lib/aix/ppc/liblibswt-pi-gtk-4630.a.so.
        0509-026 System error: A file or directory in the path name does not exist.)
        /roothome/.swt/lib/aix/ppc/libswt-pi-gtk.a (    0509-022 Cannot load module /roothome/.swt/lib/aix/ppc/liblibswt-pi-gtk.a.so.
        0509-026 System error: A file or directory in the path name does not exist.)
  java.lang.UnsatisfiedLinkError: Could not load SWT library. Reasons:
        /usr/common/TWS/agent.installer.aix.gtk.ppc_1.9.2007.20240131_1836/configuration/org.eclipse.osgi/783/0/.cp/libswt-pi-gtk-4630.a (      0509-022 Cannot load module /usr/common/TWS/agent.installer.aix.gtk.ppc_1.9.2007.20240131_1836/configuration/org.eclipse.osgi/783/0/.cp/liblibswt-pi-gtk-4630.a.so.
        0509-026 System error: A file or directory in the path name does not exist.)
        swt-pi-gtk (Not found in java.library.path)
        /roothome/.swt/lib/aix/ppc/libswt-pi-gtk-4630.a (       0509-022 Cannot load module /roothome/.swt/lib/aix/ppc/liblibswt-pi-gtk-4630.a.so.
        0509-026 System error: A file or directory in the path name does not exist.)
        /roothome/.swt/lib/aix/ppc/libswt-pi-gtk.a (    0509-022 Cannot load module /roothome/.swt/lib/aix/ppc/liblibswt-pi-gtk.a.so.
        0509-026 System error: A file or directory in the path name does not exist.)

    at org.eclipse.swt.internal.Library.loadLibrary(Library.java:327)
    at org.eclipse.swt.internal.Library.loadLibrary(Library.java:236)
    at org.eclipse.swt.internal.gtk.OS.<clinit>(OS.java:26)
    at org.eclipse.swt.internal.Converter.wcsToMbcs(Converter.java:63)

Please suggest

Jaspreet,

if you have TWS, you probably have a support contract. My first suggestion is to open a support case at IBM ;-)

My second suggestion is to check files which are referenced in the error message:

/usr/common/TWS/agent.installer.aix.gtk.ppc_1.9.2007.20240131_1836/configuration/org.eclipse.osgi/783/0/.cp/libswt-pi-gtk-4630.a

/usr/common/TWS/agent.installer.aix.gtk.ppc_1.9.2007.20240131_1836/configuration/org.eclipse.osgi/783/0/.cp/liblibswt-pi-gtk-4630.a.so

/roothome/.swt/lib/aix/ppc/libswt-pi-gtk-4630.a

/roothome/.swt/lib/aix/ppc/liblibswt-pi-gtk.a.so

If they don't exist, I think you reinstall your software.

It is too TWS-specific case and I think only IBM support can advise you something here. Or you can post into a TWS community, but I don't know which one it is.

That's a common issue with the IBM installer (Eclipse-based) on unix systems.

Workarounds from the past ten years:

• Install an RPM that provides the GTK libraries
• Run the installer in console mode
• Stitch together a Frankenstein JRE+swt lib

What you should do:

• Open a case to get an official answer

https://www.ibm.com/support/pages/required-gtk-libraries-ibm-installation-manager-aix

Hi,

Thanks for the responses.

• libswt-pi-gtk.a 
• liblibswt-pi-gtk.a.so
• libswt-pi-gtk-4630.a
• liblibswt-pi-gtk-4630.a.so
  
  Do we know which gtk package will contain these.
  As per open-source link, there are 5 gtk packages,
  

  gtk2-devel-docs	2.24.30	License	RPM	SRPM	'Developer documentation for GTK+'
  gtk2-devel	2.24.30	License	RPM	SRPM	'Development files for GTK+'
  gtk2-immodule-xim	2.24.30	License	RPM	SRPM	'XIM support for GTK+'
  gtk2-immodules	2.24.30	License	RPM	SRPM	'Input methods for GTK+'
  gtk2	2.24.30	License	RPM	SRPM	'The GIMP ToolKit (GTK+), a library for creating GUIs for X'

Hi,

Thanks for the responses.

• libswt-pi-gtk.a 
• liblibswt-pi-gtk.a.so
• libswt-pi-gtk-4630.a
• liblibswt-pi-gtk-4630.a.so
  
  Do we know which gtk package will contain these.
  As per open-source link, there are 5 gtk packages,
  

  gtk2-devel-docs	2.24.30	License	RPM	SRPM	'Developer documentation for GTK+'
  gtk2-devel	2.24.30	License	RPM	SRPM	'Development files for GTK+'
  gtk2-immodule-xim	2.24.30	License	RPM	SRPM	'XIM support for GTK+'
  gtk2-immodules	2.24.30	License	RPM	SRPM	'Input methods for GTK+'
  gtk2	2.24.30	License	RPM	SRPM	'The GIMP ToolKit (GTK+), a library for creating GUIs for X'