IBM QRadar

IBM QRadar

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  • 1.  Error while Installing QRadar Advisor With Watson

    Posted Wed October 23, 2019 09:57 AM
    Hello Everyone,

    While installing the Qradar Advisor with watson i'm facing below error. Can anyone help me out here.


    Much Appreciated !!

    Regards
    Pranav


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    Pranav Sankar
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  • 2.  RE: Error while Installing QRadar Advisor With Watson

    Posted Fri October 25, 2019 08:04 AM
    Hi @Pranav Sankar,

    You can find more about the error by connecting to the app's docker instance.
    First in API, find the app id which in this case is 1951(from the error)
    Second depending upon your QRadar version, connect to the docker instance. Use app-utlis or recon depending upon the version
    [/opt/qradar/support/recon ps] -> [/opt/qradar/support/recon connect 1951] and search into the logs app.log.

    Can also be the app table in the database is messed up. You can take a look in the installed_applications table but support does not recommend you make changes in the db directly. In that case open a case with support.​

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    Chinmay Kulkarni
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  • 3.  RE: Error while Installing QRadar Advisor With Watson

    Posted Tue October 29, 2019 12:04 AM
    Edited by sanba06c Tue October 29, 2019 12:04 AM
    Hello,

    I think you should follow the video from IBM regarding <g class="gr_ gr_31 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins replaceWithoutSep" id="31" data-gr-id="31">installation</g> of this app to the QRadar appliance. Hope it helps.

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    TRAN NAM
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