IBM QRadar

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  • 1.  error while installing

    Posted Mon January 04, 2021 05:19 AM

    Hi,

    While installing Qradar community editions 7.3.3 on my system system showing error "Failed to run qradar_netstart.!"

    please help.



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  • 2.  RE: error while installing

    Posted Mon January 04, 2021 05:21 AM

    Sorry typo mistake its "Failed to run qradar_netsetup.!"



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  • 3.  RE: error while installing

    Posted Mon January 04, 2021 03:34 PM

    Hi,

    i assume you followed the instructions mentioned here: https://www.ibm.com/community/qradar/ce/

    There you'll find a great video on youtube by rose bravo installing qradar ce

    Or maybe this link provides you with addtional infos: https://www.ibm.com/community/qradar/wp-content/uploads/sites/5/2020/11/b_qradar_community_edition_7.3.3GA_v1.0.pdf

    Hope this helps.

    Regards,

    Ralph



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  • 4.  RE: error while installing

    Posted Mon January 04, 2021 04:00 PM

    Hi Ralph,

    Hope you doing great,

    Yes i have followed steps as showed in youtube by rose brav,

    But still same error I'm getting "Failed to run qradar_netsetup.!"

    Please provide any solution if you have.


    Thanks & Regards

    Ronit



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    #Support
    #SupportMigration


  • 5.  RE: error while installing

    Posted Mon January 04, 2021 04:43 PM

    Hi Ronit,

    ​​

    i've installed 7.3.3CE several times without running in your mentioned error... but here some additional hints to review:


    • do have an active internet connection?
    • do you use NAT mode in VM Settings of vmware fusion or workstation with a free ip out of this range?
    • did you use the nmtui graphical tool to check settings?
    • are you able to ping for example 9.9.9.9 or google.com within your vm cli before executing qradar setup?


    maybe you should review the following settings:

    • /etc/hosts
    • /etc/sysconfig/network-scripts/ifcfg-ens33
    • /etc/sysconfig/network
    • /etc/hostname
    • /etc/resolv.conf


    Regards,

    Ralph



    #QRadar
    #Support
    #SupportMigration