Hi,
I get the following error on creating the new database.

INODSF1369

Internal licensing error error

Explanation
There was an internal error in the processing of the licensing information.

Action
Please contact Software AG support.

Please let me know what has to be done as quickly as possibly.

Thanks and Regards,
Anand

Well, I don’t want to annoy you, but this case contacting Software AG support is the best thing you can do, as it looks like something with your license file has gone awry.

Hi,

I had also encountered the same problem as you. I’m wondering how do you resolve this problem. I keep uninstalling and installing and the problem still exist, which I don’t know why.

Hope to hear from you soon.

regards,
Hester

quote:

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Originally posted by Anand:
Hi,
I get the following error on creating the new database.

INODSF1369

Internal licensing error error

Explanation
There was an internal error in the processing of the licensing information.

Action
Please contact Software AG support.

Please let me know what has to be done as quickly as possibly.

Thanks and Regards,
Anand

---

Hester,

I think Andreas gave the best course of action in his post. If your license key has an error its not going to go away until you get a new license key.

Contact Software AG support and they will be happy to help.

Regards

Daniel