IBM NS1 Connect

IBM NS1 Connect

Join this online group to communicate across IBM product users and experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  Error when logging in

    Posted Mon August 19, 2024 08:48 AM

    I have been a user of NSone for years. Today, I am unable to log in to my NSone account. I am trying to log in at this URL:
    https://my.nsone.net/#/login

    The error message I am receiving:
    Error
    Cannot read properties of undefined (reading 'manage_jobs')

    Any help would be greatly appreciated!


    #TechnicalAssistance(forthefreemiumusers)

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    Scott Bentson
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  • 2.  RE: Error when logging in

    Posted Tue August 20, 2024 11:28 AM

    Scott - There was a portal login bug, but this has been fixed.  Please try again and let us know if you still cannot log in.

    Thanks!



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    Joseph Gran
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